Alpaca Markets User Reviews

Customer Experience

Positive experience12.5% of reviews
Neutral6.3% of reviews
Negative experience81.3% of reviews

~ Based on 16 written reviews from the US App Store.

Is Alpaca Markets Safe?

Not enough ratings yet to assess Alpaca Markets.

Is Alpaca Markets Legit?

Alpaca Markets is no longer available in the App Store. AppsHunter Legitimacy Score for Alpaca Markets is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

App does not work

Keeps looping and then just crashes on the sign in

Terrible

I cannot see any of my crypto. I also cannot use any function, search doesn’t work. Crypto is not working at all and I can’t even trade it. It’s crazy at this point, I have had so many issues, normal desktop version to.

Login

When I’m trying to login it doesn’t even do anything it just keeps lagging and just doesn’t let me in

Access token expires all the time

App design and features are acceptable, but it is really annoying having to close and reopen the app, set 2factor auth code every single time. Aparently sometimes your OAuth2 refresh token automatically refresh the access token, but most of the time I have to close the app and start the OAuth flow from scratch.
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Sign in step freezing.

After very buggy registration step, sign in page gets stuck.
I wish I can deregister but it seems I can’t.

There is no way to login

The all just says “unable to authenticate user” with the exact credentials used in a web browser. Quite frustrating

what works? besides nadda

constant support emails… these clowns have NO CONCEPT of quality at all.

type in btc and poof - screen goes blank
thats how bad these clowns code + qa. had to point this insane flaw out. along w ever single step… requiring support tickets

they pushed a bunch of howtos w a hot chic… why not just have quality dev? nahhhh. total garbage
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No way to use paper account on mobile

The app is very minimalistic and incomplete even... paper trading is not supported which is arguably one of Alpaca's biggest strengths for algo traders whom are validating strategies.

Can’t login

The website credentials work but the app won’t allow it. Can’t even login via this app.

"Unable to authenticate user"

Did this app just steal my alpaca credentials? Is it even legit? To devs: looks like long passwords with special characters work fine on firefox desktop but in these apps and mobile the same password returns a "401" error. FYI. You have frontend filtering consistency issues.

Broken

Yeah this app really needs a lot of bug fixes. Not dependable yet

Is this a joke?

Did the devs take a looks at basic finance apps? My equity went up 3,700% in one day? This is the problem with Alpaca - they play fast and lose with data. For instance, when compared to tradingview and polygon the Alpaca bar data is different. Apparently others say it also doesn’t match Yahoo’s data. No amount of emails to support will get an answer to why this is or if somehow I am doing something wrong and what I need to do to fix it.
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Only works with US banks

They never mention this explicitly, but the app won’t connect to any non-US bank.

Some notice would be nice, given you have users all over Europe.

Looks promising for only being 4 updates in

The website still has more features and data so I don’t use this yet, but I hope to see continued updates.

Response from developer

We are working around the clock to improve your trading experience with Alpaca, and bring the features you need to your phone. Keep an eye out for updates! Thank you for being an Alpaca user :)

stop working

first day login looks quite impressive looking. Second day it stopped working. “an unexpected refresh token is missing”

Response from developer

Thank you for your feedback! We are aware of this bug and we are pushing a couple of fixes for that. Please keep the app updated to have this issue resolved. As always you can contact support@alpaca.markets with any issues related to the app.

Love it!

A beautiful tool to monitor my account performance and make quick trades on the go.

Response from developer

Thank you! We have a lot more features coming your way to make your trading experience even better!