Alpaca Peruvian Chicken User Reviews
Customer Experience
~ Based on 61 written reviews from the US App Store.
What users say
Summarized from real user reviews of Alpaca Peruvian Chicken. Based on 146 reviews and a 3.8/5 average, it highlights the 14 positives and 43 negatives reviewers mention most about this Food & Drink app.
Positive things
- 😋Delicious and healthy food
- 👍Great food quality
- 💯Amazing customer service
- ✨Friendly staff
- 🎁Good deals and coupons
- 💖Makes customers feel appreciated
- 👨👩👧👦Welcoming and family-like atmosphere
- 💯Excellent food and quality service
- 🌟Great rewards program
- 😋Excellent flavor and attention
- 👍Easy and organized app
- 🚀Seamless ordering experience
- 😋Food is great, hot, seasoned, and fresh
- 💯Food and customer service are amazing
Negative things
- 👎App is unusable
- 👎App is terrible
- 👎App is clunky and hard to navigate
- 👎App is not easy on the eyes
- 👎App is not working
- 👎App crashes upon opening
- 👎App won't open
- 👎App is broken
- 👎App is trash
- 👎App doesn't work with new iOS
- 👎App is buggy
- 👎App has many issues
- 👎App is not intuitive
- 👎App is a joke
- 👎App has high prices
- 👎App has extra fees
- 👎App doesn't work on iOS26
- 👎App is pointless
- 👎App is terrible for ordering
- 👎App has reward redemption issues
- 👎App has login and password reset issues
- 👎App has card management issues
- 👎App has gift card issues
- 👎App has order cancellation issues
- 👎App has slow order preparation
- 👎App has issues with preferred store location
- 👎App has no way to redeem rewards
- 👎App has issues with reward points
- 👎App has issues with signing up
- 👎App has registration errors
- 👎App has no Apple Pay
- 👎App card scan feature doesn't work
- 👎App doesn't show recent orders or estimated ready time
- 👎App doesn't prompt for card selection
- 👎App makes it difficult to edit/delete cards
- 👎App has no notice for order cancellation
- 👎App has issues with special ingredient requests
- 👎App has issues with side dish selection for specials
- 👎App has issues with earning points
- 👎App cannot connect
- 👎App cannot call in orders
- 👎App doesn't work for all locations
- 👎App doesn't show address option until after confirmation
Is Alpaca Peruvian Chicken Safe?
Alpaca Peruvian Chicken appears mostly safe based on user ratings. AppsHunter Safety Score for Alpaca Peruvian Chicken is 75/100.
This assessment is based on 146 user ratings, with an App Store average of 3.8/5.
Safety Analysis
~ Based on 133 App Store ratings for Alpaca Peruvian Chicken.
Is Alpaca Peruvian Chicken Legit?
Alpaca Peruvian Chicken appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Alpaca Peruvian Chicken is 73/100.
Based on 73 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Alpaca was always a favorite of my wife and I. It is now a family favorite since my kid can’t stop eating it either! Delicious, healthy, and always quickly prepared. What’s more to ask?
See above
They don't prompt you for what card you want to use, and they make it difficult to edit or delete cards from your profile. As far as I can tell, you have to start the long process of ordering and checking out in order to remove a card. This comes across as shady.
This app is genuinely so bad like the UI and such is fine. The food is amazing, but it would not let me actually use the app. It wouldn’t let me use my gift cards whatsoever.
Great app just wish when the canes win they’d let the BOGO coupon last at least 7 days but overall good food great prices and love the perks and coupons
Highly recommend
Placed an order a day ahead - go to pick up and they don’t have it. When I pull up my receipt it says my order was Cancelled. No notice, no email, no alert, nothing.
Their food is so good and customer service is amazing
Food is always Fresh and Staff is Always friendly
Not sure why I order on the app because they have never started working on the order until I come in and request the order (later than when it says it will be ready) - I think just ordering in person would be faster
Great service good food good rewards- pretty high prices
Excelente comida , me deleite con el sabor , la atención fue increíble . Gracias hazel y al grupo general de alpaca son los mejores
I tried alpaca for the first time because I heard you get a free meal when you download the app. The food was fantastic but the app is horrible. It’s not easy on the eyes, it’s hard to navigate, there’s no Apple Pay, the card scan feature literally doesn’t work at all, (I have a brand new iPhone 17 pro so ik it’s not my cameras fault), and it’s just overall clunky. No way to find your recent orders or when your mobile order is estimated to be ready. Just all around a really bad food app.
Show more
Bad
Always good!
They always give deals and make you feel appreciative
can’t login, can’t reset my password, can’t create a new account, it’s unusable.
Alpaca is always welcoming and make you feel like family. The brier creek area is one of the best restaurants you can truly have an experience from excellent food, quality service, smiles and laughter. The staff becomes like family and take care of you. Alpaca is truly one of my favorite restaurants. Thanks and God Bless in Jesus Christ Name. Amen
Show more
It took over an hour to get my food, and instead of being offered a refund when I inquire as to why, I was asked to leave.
App is broken with the 26.0 update….
