Garbage
This app won’t allow you to even sign up. It asked for my email address on open as though I already had an account and I don’t. Then clicking forgot password and entering my only email and nothing comes up in email.
Complete useless app.
Complete useless app.
Best Qualitative Research Tool
Really strong UX and functionality. Particularly useful when preparing for company meetings and listening to expert insights on the move
Not at par with their web version
AlphaSense web experience is great but the app and mobile iPad experience are janky. I frequently have to close and reopen because the search stops working. Downloads take forever. Offline doesn’t currently seem to work.
Terrible account set up
Literally the worst account setup experience I have ever had, with paid data base. The account manager keep saying you need to check with your IT, while in fact, this is a team level purchase and our corporate IT has NO involvement in it.
For enterprise saas and data product, the on boarding experience is truly a disappointment.
For enterprise saas and data product, the on boarding experience is truly a disappointment.
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Great but for 2 issues
First off, great app. Really well done. Being able to read and listen to transcripts in such a clean format on the go is close to a game changer. There are just two main problems. And unfortunately they impact me every time I use the app:
* there is no way to copy text (for pasting) from the transcripts. All you can do is share the link. But this is not the main use case. I need to paste direct quotes in my write ups and notes to my team.
* when listening to a transcript on a headset (AirPods etc), it’s not set up to utilize hands free skip back and forward (eg by clicking twice or thrice). Apps like audible and Spotify are set up this way. Strongly suggest AlphaSense does the same.
* there is no way to copy text (for pasting) from the transcripts. All you can do is share the link. But this is not the main use case. I need to paste direct quotes in my write ups and notes to my team.
* when listening to a transcript on a headset (AirPods etc), it’s not set up to utilize hands free skip back and forward (eg by clicking twice or thrice). Apps like audible and Spotify are set up this way. Strongly suggest AlphaSense does the same.
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