Alta Guide User Reviews

Top reviews

Like it but buggy

I bought the app, but it keeps “forgetting” that and asking me to rebuy. Can you please fix the app in this regard ?

Response from developer

Hi there — thanks for your support and for letting us know about this issue. You definitely shouldn’t be asked to purchase again after buying the app. This is usually related to the App Store not syncing purchases correctly on the device. A quick fix that works in most cases is: • Make sure you're signed into the same Apple ID used for the purchase • Tap the “Restore Purchases” option in the app • Force close and reopen the app, or restart your device We’ve also made recent updates aimed at improving purchase syncing — if you haven’t already, please make sure you’re on the latest version of the app. If you’re still seeing the issue after updating, please reach out to us directly at support@tonykorologos.com and we’ll make sure your purchase is restored right away. Really appreciate you flagging this — it helps us improve the experience for everyone.