Terrible
How is it that NHL app tells me a score that is not being streamed. This is not cool and would use other words if Ai would keep it out. The app is horrible and has ruined games for us when we can’t watch live. Get it together and find someone who knows how to manage it better.
Horrible
This app barely works at all with Apple TV! Constant buffering and horrible UI. Please fix this app to have less suck factor! I need to watch the Avs without getting kicked out and constant buffering delays!!
Volume
Have my ipad turned all the way up and can barely hear it. Same problem on my other ipad as well. Tried a bt speaker and that didn’t work either
Thank You
I don’t have much to look forward to but at least Altitude gives me my AVS!! And that’s enough!!
Double billing… slow to fix
I am 60+ days into disputing double charges with altitude. They refuse to get on the phone. Respond to email 1x per week. Keep punting resolutions while they work on it. Meanwhile they keep double billing me. I cancelled in January 2026. Still charging me. Good luck to those who subscribe.
Thanks for ripping off your fans KSE
App kicks me out while watching from behind and doesn’t let me finish the game. KSE is a rip off making your fans pay to watch their team and yet the app they have to use doesn’t work. What a joke.
This app is horrific
This app is awful. It sucks on the phone and the Apple TV4K. Constant freezing, glitching, audio and no video etc. $20 a month is a slap in the face to the fans for this awful service. The Kroenkes are worth 40 billion dollars, rip off fans with concessions and ticket prices and can’t even hire a competent developer for this app.
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Frustrated with Samsung
Last season it was frustrating to get this to work with our Samsung TV through screen mirroring. We don’t know what we did, but somehow it worked after trying for a few periods. This season we’ve wasted at least one full period trying to get it to stream on the same Samsung TV. We can do screen mirroring from our iPhone, but there’s no option just to cast it from the app so you can do other things, like check your fantasy hockey league, during the game. I don’t understand why they don’t have an app for Samsung or compatibility.
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Better then cable
Content great. Navigation and initial access difficult
Un-usable
Another year, another broken update. The app routinely cuts off the stream right before the end of game. On top of that, the navigation is confusing and unintuitive. Yes, useability went backwards yet again. Completely unreliable. you’ll have a better experience, looking for a free stream on some random site on the Internet.
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Needs Work
It works OK but full of bugs while watching Avs games. Spending $20/month dealing with Closes captioning coming and going without any way to stop it, playback errors, windowed mode popping in and out, blurry images. All while trying to watch a live game is disappointing. This on an Apple TV device only. Zero issues with other apps. Just Altitude. We love the broadcast but the app is not good.
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You can almost watch games
Trash. I’m pretty sure this app would get high school student an A as a capstone software engineering project, but it’s trash. UX is terrible. App crashes or stops streaming. It’s been years and it’s been trash since day 1. Start over, Kroenke.
Avs and Nugs!
Works just like it should. No frills just works for me so far.
Xfinity Sucks
It’s pretty sad that before your app, I had to search every possible station, stream and website to HOPEFULLY see my own State hockey team play. Should NOT be so monopolized!!
Altitude plus
This app has made watching avalanche affordable and accessible in Colorado although I don’t understand why on opening night, they do not have a pregame for the game that’s TNT we would like free games from altitude, even when the game is on TNT at the start of the year, but I highly recommend this app
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Atrocious App
Year 3 and still a popup EVERY SINGLE DAY upon opening that only gives you options to leave a positive review, or to write an email to customer service.
Inconsistent connection to streaming devices, and fairly frequent crashes.
For some reason, subtitles still turn on seemingly at random.
Their dev team is either inexperienced or understaffed. I know where I’d put my money.
Inconsistent connection to streaming devices, and fairly frequent crashes.
For some reason, subtitles still turn on seemingly at random.
Their dev team is either inexperienced or understaffed. I know where I’d put my money.
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Total Rip Off
This app takes your money and doesn’t let you stream the games. I will never support Altitude in any capacity again.
Rip off
Stream regularly lags no matter where I am. Signed up for the month to month and got charged the full year. Best part they won’t refund my subscription because they can’t find it. Even when I sent a copy of my bank statement showing the full year charge. This company is owned by the same person who owns the LA Rams, colo Avalanche and nuggets, and pro football (soccer team) in Europe. But they take my 200 dollars and then play dumb.
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Functional but bad
This is the most expensive app we pay for and it hardly works. You can watch the game (Avs) and that part works… mostly. You can’t rewind, pause, or do anything but watch it live. If you start late…forget it! Live only.
There is a weird ghosting image of the status bar. At first we thought it was burn in but on a dark screen you can actually see it still counting. So it seems in stead of making it go away after a few seconds it just dims. No other app free or paid does this.
Just very disappointing. Do better!
There is a weird ghosting image of the status bar. At first we thought it was burn in but on a dark screen you can actually see it still counting. So it seems in stead of making it go away after a few seconds it just dims. No other app free or paid does this.
Just very disappointing. Do better!
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Victishious
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