Altme Wallet User Reviews

Top reviews

does not work

wont let me transfer funds out of my wallet, keeps saying insufficient balance when its clearly not insufficient. Went to do the identity verification that also didnt work and I tried like 6x with an iphone camera. Starting to think this app might be a scam

They will not release my crypto

They keep on telling me I need to download other apps in order for it to work. They’re asking for personal information and it all seems very sketchy. I have $2000 worth of crypto in this wallet and they will not release it.

Very helpful

I just had a problem with my wallet my tezos wouldn’t send. I contacted the customer service and they were so fast to help and responded immediately and continued to respond until the issue was resolved. Very very great customer service.

Response from developer

Dear Scotty, Thank you for taking the time to provide feedback regarding your recent experience with our wallet. We appreciate your kind words and are delighted to hear that our customer service team was able to assist you promptly and effectively. We strive to provide excellent customer service, and it's encouraging to know that we met your expectations. Resolving the issue with your Tezos transaction and ensuring your satisfaction were our top priorities, and we're glad we could achieve that. If you have any further questions or need assistance in the future, please don't hesitate to reach out to our support team. We are always here to help you. Thank you once again for your positive feedback. We value your trust in our services and look forward to serving you even better in the future. Best regards, Altme wallet - Support team

Doesn’t work

Can’t verify identity or email. Doesn’t seem to work.

Response from developer

Dear Hogfan420, Thank you for sharing your feedback about your experience with our app. We apologize for any inconvenience you may have faced while attempting to verify your identity or email. We understand the frustration this may have caused you. To address the issue you encountered, we kindly request that you reach out to our support team directly at support@altme.io. They will assist you in resolving the verification problem and ensuring that you can access the full functionality of our app. We appreciate your patience and cooperation, and we apologize for any inconvenience caused. Our team is dedicated to providing the best possible user experience, and we will work diligently to assist you. Thank you for bringing this matter to our attention, and we look forward to resolving it for you. Best regards, Altme wallet - Support team support@altme.io