Poorest customer service
I use this app on an iPad to read the Altoona Mirror. I have to login every time because there is no option to stay logged in. I tried to contact App Support but the link goes to an error page! I sent emails to various staff through the Mirror’s webpage customer service staff listings but they apparently don’t have anything to do with the app or care to pass the email on to the developer which I asked to have done.
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Worst App ever
Maybe the worst app ever created in the history of apps.
Can’t log in and when you call customer service they tell you to reboot your device and all will be well. Not so. The only constant my family gets is login failed. They call their app all access. Should be called no access.
Can’t log in and when you call customer service they tell you to reboot your device and all will be well. Not so. The only constant my family gets is login failed. They call their app all access. Should be called no access.
Update from “Not seamless” to “improved”
Review update Jan 2020...experience has improved. Pages now “turn” properly. Some are slower to load than desired, but I no longer need to close and reopen the app to refresh it
Original review: Nov 2019 ...Since the recent “upgrade”, the experience has gotten much worse. Pages don’t always load. This requires closing out the app and restarting, sometimes multiple reloads, and that doesn’t always work. To turn the page requires pinching the page smaller then swiping...usually every page requires this. Pages often appear out of focus requiring another restart. Very frustrating experience, almost every morning
Original review: Nov 2019 ...Since the recent “upgrade”, the experience has gotten much worse. Pages don’t always load. This requires closing out the app and restarting, sometimes multiple reloads, and that doesn’t always work. To turn the page requires pinching the page smaller then swiping...usually every page requires this. Pages often appear out of focus requiring another restart. Very frustrating experience, almost every morning
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Can’t even log in
No spot to sign up for a log on!
No GOOD!!!!
Can't set up the page to use!!!!!!!! CRazY!!!! HELP!!!!!!!!!!!!
