App challenges
Much better now…. Moved from a very user friendly seamless Chase App…. More you use it the easier it gets. I have patience for them because I know how socially responsible they are- that’s why we do it! Tell a friend to come on board- but remind them to be patient.
Update broke mobile check deposit now useless
Title says it all. Waste of time energy and I’m sure money. I just want to deposit a check!
Use a functional 2FA system please
The app uses a completely asinine proprietary two-factor system that’s finicky, error-prone, doesn’t work with password managers, and locks you out of your account if you’re not careful. Devs - just integrate with mainstream Authenticator apps - what are you doing?!
The app itself works fine once you’re logged in.
The app itself works fine once you’re logged in.
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Horrible
This app is simply horrible and user hostile. It takes well over a dozen clicks to deposit a single check, goes through multiple useless screens with no ability to bypass, etc. and there has been no improvement in years. Just another dumb bank.
Don’t bother
Last developer note from 11 months ago says “we are continually working to deliver an exceptional user experience in the app”. Well, they deliver - it is exceptionally useless as impossible to log in, with different errors each time to entertain.
Love the mission of a better world. Wish i didn’t have to suffer as a customer so much
to support that mission relative to even the horrible customer service of the big banks.
Love the mission of a better world. Wish i didn’t have to suffer as a customer so much
to support that mission relative to even the horrible customer service of the big banks.
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