The mobile app works OK.
I have a lot of issues with the mobile app not working.
Junk
The app is mediocre at best. Constantly gives messages to contact customer service for failed login. When call it’s only card support still no help with getting account access or information. Why bother with this junk typical South Dakota technology.!
App sucks
I get non stop kicked out of my account and it’ll tell me my password isn’t right I’m beyond sick of it can’t stay in my account for more then three days it’s ridiculous
Bugs
When this app works it works good, but 50% of the time using this app it doesn’t work. It’s very frustrating. For the past 2 days the app has been done and I have no access to my money through this app. Times before it just won’t let you log in and it’ll say something but it usually doesn’t last long. Now when I login it is like their online website, it has all their information but nothing on why I can’t look into my accounts. My app is fully updated as well. Very frustrating so do better!
Regularly locked out and dealing with bugs, really isn’t dependable for me
Regularly locked out and dealing with bugs, really isn’t dependable for me
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Bugs
When this app works it works good, but 50% of the time using this app it doesn’t work. It’s very frustrating. For the past 2 days the app has been done and I have no access to my money through this app. Times before it just won’t let you log in and it’ll say something but it usually doesn’t last long. Now when I login it is like their online website, it has all their information but nothing on why I can’t look into my accounts. My app is fully updated as well. Very frustrating so do better!
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App continuously fails
App will continuously lock me out of my account sometimes multiple occasions in a single month and will not be able to log into app until contacting a local branch.
easy peezy
Wow
Best bank ever- intuitive interface.
Best bank ever- intuitive interface.
Extremely Glitchy
Frequent glitches within the app and login process. Extremely frustrating that I have to call the bank every time to “refresh” my account so it will work in the app.
Bad!
Continually get locked out of my account and have to call to get my account reactivated. Have had no help in solving this issue besides the same process of not being able to access my account until the office can resolve everything on their end. Complete waste of time.
Deposits don’t always work
When depositing checks, errors occur a lot on the app. I just had to go through the deposit steps 4 times before it finally let me deposit the check; this happens a lot.
Face Recognition
I have set up face recognition on my phone for this App several time and it never works. I have face recognition on multiple other sites, including bank/credit card Apps and they all work great.
AB&T App Is Awesome!
Convenient and Super User Friendly! We Appreciate being able to Bank daily using this App!
Great app
Great app but wish you could label or write a memo on deposited checks as well as internal transfers. Also wish you you go back and view deposits indefinitely instead of only the ones in the last 30 days or so.
