American Cinematographer magazine
A most dreadful app, I wish I hadn’t bothered with it, having so much trouble with it, and had purchased many back issues, which cannot be accessed,
I’ve deleted & reinstalled it many times, trying to access my issues from the 1960’s 70’s, just not showing up,
Who ever is behind this, doesn’t seem to care,
Going to cancel my subscription, just had enough,
I’ve deleted & reinstalled it many times, trying to access my issues from the 1960’s 70’s, just not showing up,
Who ever is behind this, doesn’t seem to care,
Going to cancel my subscription, just had enough,
Show more
Login stinks
This is the worst app. I can’t login and no one responds to my messages.
Don’t waste your money or time.
Don’t waste your money or time.
Needs so much work
Such a high level publication with such a weak application. So much potential. Why can’t it just be better?
Can’t log in
I subscribed via Apple. Asks me to log in to see it. Says I have to be a digital subscriber. Enter my login info, doesn’t recognize it. Go to the site, change my password, log in, subscribe there (which is twice as much, and now I’ve paid twice). Log in with new password and can see the mag on the site. Come back to this app, it doesnt recognize my login.
so…whats up? is it the same info as i use in the site? theres no explanation anywhere or a way to retrieve your password or help or anything.
guess i'll be using the site and will have paid $30 for what originally was supposed to be $10.
so…whats up? is it the same info as i use in the site? theres no explanation anywhere or a way to retrieve your password or help or anything.
guess i'll be using the site and will have paid $30 for what originally was supposed to be $10.
Show more
Unusable app
Can’t log in, can’t read the content.
Buggy app.
Constant issues logging in and restoring purchases. Having to download PDFs from website instead.
How many years before they finally fix this piece of crap?
ASC should consider the damage this piece of coding garbage is doing to their brand. I’ve tried to tell the editorial office that more than once I’ve nearly given up my annual subscription due to how awful the overall experience, largely though not entirely, as a result of this app. I muddle through using the website instead but it was a trial even to figure that out. How many changes in Editor in Chief since this started and yet still nothing has changed? Pathetic.
Show more
Can’t logging in
Problems for logging in all the time. It barely works. Indicates wrong password or username. Even when there is nothing wrong with my infos. I spend more time dealing with it than reading the issues.
Essential reading, unusable app
I’ve been reading this magazine for two decades and the original excitement of digital copies for my iPad has never really panned out. THE issue is the log in process. Image quality is good, load speed is good, download is simple...when and if I can access it. It’s been patchy at best. It periodically logs me out and then I can’t get back in. I’ve tried resetting my password multiple times to no effect. I can log in on the site so I know my info is good, it just isn’t recognized by the app. So I’m just downloading the pdf version from the site now and checking back every now and then hoping for an app update.
Show more
Unusable
I’ve tried for months to try to log in to the app and it never lets me. I’ve even contacted support about it with zero luck. I can only see the publications through the browser. Completely pointless app and it makes me want to cancel my subscription.
Can’t login
I can’t login to read past issues, even if I have subscription(past issues included). App simply doesn’t let me login, writing that login and password are incorrect
Lost purchases
As mentioned by a number of reviews, I spent a fortune on back issues and now can’t access them! Feels very frustrating. Any advice??
Great content...now fix the app
It’s a shame. Content is great but this app is close to unusable. Constantly crashes.
It is hard read on iphone.
When you zoom in text, letters become bad quality. You can not copy text. And zoomed text bad navigate with one finger touch. Not quickly move. Tap - try move - not moving. Again repeat... again... and magic, moving!
Log in fail on mobile
I’ve had this app a long time. It has worked in the past but now fails to login to my account. Web login works fine. iPhone 7
Bordering on theft!!
Doesn’t open when copies of magazine I’m subscribed to. Terrible UX. Bordering on theft as I’m paying for something I’m unable to use/access! And hasn’t been improved for years!!
Can’t Log In
I’ve just paid for a full digital subscription to the magazine and it does not recognize my login info that works on the website. Awful experience.
The worst app in the history of apps.
Very glitchy. Cannot log in on several attempts.
The magazines that I had subscribed to are locked.
The magazines that I had subscribed to are locked.
Subscription issues
Hey I’m unable to subscribe to ASC mag. I’ve tried opening a mag and once I reach my preview limit I click subscribe, but nothing seems to happen. Any other methods I could use ?
Where are my magazines?
Been an avid digital reader since 2013. Now all my subscriptions have disappeared pre 2015. Please sort this out . Get the Cinefex app developers on board. Or crowd fund like they did! But sort the app out. Its disappointing.
