American Tower Site Access
American Tower US site
Archived App (Last seen on 1 Apr 2026)
This is an archived listing of the app previously available on the App Store.Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.
About
This app allows customers and contractors to report site issues, view open cases, and request site access. It aims to improve the user experience at wireless infrastructure locations.
What's New in American Tower Site Access
1.0
April 19, 2022
Developer apps
FAQ
What is American Tower Site Access used for?
American Tower Site Access is used by customers and contractors to report site issues by creating cases, view their open cases, and submit official requests to gain access to American Tower's sites.
How do I report a site issue with American Tower Site Access?
You can report a site issue by creating a 'case' within the American Tower's Case Management application directly through the American Tower Site Access app.
Can I see all the cases I've reported?
Yes, the app allows you to view and sort all open cases that you have personally created, helping you keep track of ongoing issues.
How do I request access to an American Tower site?
To gain access to a site, you can submit an official request through the app by answering a series of questions required by American Tower’s Network Operations Center.
What devices is American Tower Site Access compatible with?
American Tower Site Access is currently supported on iPhone and iPod devices.
What is the age rating for American Tower Site Access?
The app has an age rating of 4+, making it suitable for a wide range of users.
When was American Tower Site Access last updated?
The application was last updated on April 19, 2022, with version 1.0.
Does American Tower Site Access have ads?
No, American Tower Site Access does not contain advertisements.
