About
Report issues with your American Wear garments by scanning barcodes or entering details. Submit descriptions and photos of problems directly through the app for efficient garment repair and pickup. The app guides you through the process, including photo resolution tips.
What's New in American Wear StarTrac TM
4.1
October 20, 2023
• iOS 17 compatibility fix.
Developer apps
FAQ
How do I report a problem with my American Wear garment using StarTrac?
You can report a problem by scanning your garment's barcode label or manually entering information within the StarTrac app. Then, describe the issue and attach a photo taken directly through the app.
What should I do if the StarTrac app won't accept my photo?
If you encounter issues with photos, try reducing your smartphone camera's resolution. The app recommends setting it to its highest setting, but not exceeding 8 MP, to resolve picture upload problems.
How does StarTrac facilitate garment pickup?
Once you have submitted all the necessary information and photos for a garment issue, you can leave the garment for your driver to pick up on their regular schedule.
Is American Wear StarTrac available on all devices?
American Wear StarTrac is available for iPhone, iPad, and iPod devices, as indicated by its supported devices list.
How often is American Wear StarTrac updated?
The latest version of American Wear StarTrac is 4.1, and it was last updated on October 20, 2023, suggesting regular updates to improve functionality.
What is the age rating for American Wear StarTrac?
American Wear StarTrac has an age rating of 4+, making it suitable for a wide range of users.
Does American Wear StarTrac have ads?
No, American Wear StarTrac does not contain advertisements. The app is free to download and use without any ad interruptions.
What is the user rating for American Wear StarTrac?
American Wear StarTrac has a perfect rating of 5.0 stars based on one review, indicating a highly positive user experience.
