AmeriChoice Digital User Reviews

Name: AmeriChoice Digital
Rating: 4.8 (643 reviews)

AmeriChoice Digital

AmeriChoice FCU

💰 Finance

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iOS required is higher than what my iPad supports

What other options exist to use app without me having to buy a new iPad ….. The app worked fine previously

einstein08109

22 days ago

Bank Anytime

Lets you do your banking at anytime, anywhere

Weskm

a month ago

Review

Fast and easy

Hogg00

3 months ago

Best credit Union ever!

The service is incredible. Always so helpful. The actually credit cash to my checking account each month! Make the switch from the banks, you will be thrilled you did.

Lisa 1960

a year ago

Response from developer

Thank you for your kind words! We’re thrilled to hear that you’ve had such a positive experience with our service. It’s our mission to make banking easier, more rewarding, and genuinely helpful for our members. We appreciate that you are so glad it’s made a difference for you.

Acct No Not Displayed, No field for memo

When I deposit a check using the app I do not see the account numbers. For example, I have 2 checking accounts, and it does not show their numbers. I just have to guess into which account I am making a deposit. It is Very inconvenient! Also, there used to be a field for comments/memo. It does not exist any longer. Very inconvenient!

Mgoykh

a year ago

Response from developer

Thank you for your feedback – it’s incredibly valuable to us. We’re sorry to hear about the inconvenience you’re experiencing with mobile check deposits. There is a solution to the issue you mentioned, and we’d love the opportunity to help make things easier for you. When you have a moment, please reach out to our team at (800) 240-4364 so we can walk you through the options and get everything working smoothly. We appreciate you taking the time to share your experience!

Different isn’t necessarily better

I am not a fan of the new app. While the previous app had an older style, it had better functions. You could get to where you needed to go more quickly. Now there’s extra tapping to get to the screen you want. Certain features which made the old app distinctive have been eliminated, like the ability to see your account balances without logging in. The Express View was perfect for my older parents who struggle with phone navigation. With one tap they could see how much money was available. Not any more. Now they have to ask me what their balance is every day. The notes feature in transfers has also changed. Before, there was a line to add a note before submitting the transfer. When you looked at your transactions, that note was always visible on the transaction line. Now the note can only be seen if you tap on the transaction. If you add a note after the transfer is complete, it will be visible on the transaction line, but it only shows up in the account you were in when you made the note. If you want the note to appear in both the sending account and receiving account, you have to add it to both accounts separately. LOTS of extra tapping and going back and forth between pages.

Red Pnda

a year ago

Response from developer

Thank you for sharing your feedback. We understand that adjusting to a new app can be challenging, especially when features you found convenient in the previous version have changed. Your concerns about navigation, Express View, and the notes feature are valuable insights, and we appreciate you taking the time to detail them. Our goal with the new Digital Banking platform is to provide enhanced security, customization, and improved functionality over time. That said, we recognize the importance of quick and easy access to key features, and we’ll be sure to share your feedback with our development team for future improvements. If there’s anything we can do to help make your experience smoother, or if you need assistance navigating the new setup, please don’t hesitate to call us at 1-800-240-4364. We truly appreciate your input and your continued banking with us.

Almost ready for prime time.

Not ready for prime time. Way too complicated. Doesn’t use any of my account nicknames or even my account numbers. I can no longer do any serious banking with this app.

bxujen

a year ago

Response from developer

We understand that change can sometimes be challenging, and we’re here to help you navigate these updates. We encourage you to explore our new Digital Banking platform, along with its enhanced features and customization options. If you need any assistance, please don’t hesitate to call us at 1-800-240-4364 to speak with one of our expert representatives, who are ready to help you navigate the new platform! We look forward to assisting you!