Ananda Publishers User Reviews

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Terrible App experience

Poor UX

অদ্ভুত অ্যাপ!

বই কেনা যায় না, পেমেন্ট করা যায় না, বই আদৌ পাওয়া যাবে নাকি out of stock তাও জানা যায় না ।
অদ্ভুত অ্যাপ ! ধন্য আনন্দ পাবলিশার্স 🙏

Most Disgusting App

I am honestly disturbed by the quality of this app. Coming from ABP Group, a name that has been synonymous with Bengali culture and intellectual richness for decades, I expected at least a basic standard of usability and dignity. Instead, what I found here is nothing short of embarrassing

The interface feels broken and outdated, like something from ten years ago.

This is not just disappointing, it’s insulting to Bengali readers who deserve much better. ABP is a cultural institution, but this app damages its own reputation. If this is the future of digital Bengali literature, it is a very sad one.
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You can’t track order

Well there is a button in the order section where you are supposed to get the tracking updates upon clicking on it but sadly it doesn’t work.
Its been more than a week since I ordered some books yet I don’t know when they are going to reach me.

Needs a back button

Not a bad app. But it could do with some polish. The app needs a back button when browsing the detailed description of books. Otherwise, one needs to go back to the home page and repeat their search every time, which is rather aggravating. Another issue is the WhatsApp and Messenger icons which appear while reading a book is a terrible design. No serious reader likes those distractions while enjoying a book.
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Worst search engine used

Worst experience

Ebook not readable

I have bought lot of ebooks from here. But it can’t be read from my 11” iPad. I don’t know what is the reason but for last 1 month or so ebook is loading and loading and loading. No response from support also. Worst app ever.

Cannot open purchased book

I am using this app on my ipad and iphone. I cannot download and open the books that I purchased. I totally wasted my money.

Blank screen (updated -app working with new update)

Update: with the new update (version 1.6), the issue is resolved. The app is working fine.

Original review:
Not working after the latest update.

Reporting a n Issue

Not working in, please fix the issue, unable to use the app since the last update.

Discount

The discount coupons don’t work at all. They show something & then the app asks to pay the full amount.
Next time try to fix it.

Got a old books

I have received a book which pages are yellowish , some books’ corner was damaged and I have mailed several times . I got no response regarding my damaged books . Not a good reputation. I Dnt buy any books from them in future.

Under maintained , outdated

I ordered some hardcover books, but neither any confirmation mail nor any sms!!! No way to check current status. What kind of online shopping app is this????? Pls improve

Text size is very small even for iPad

No zoom feature. Don’t buy any ebook. First try with a preview to check whether the text size is suitable for you or not.

Half done app

Most of the basic functions of an e-commerce app is missing. Shipping tracking button only available on website not on app! Are you guys insane?

App is not responsive and crashes frequently

I cannot login in the app, it says I am offline, tried for couple of days. Too bad I cannot even read my purchased books even, forget about browsing other books.

Extremely poor app experience

I have purchased good number of e-books & now can’t read them as it shows, I am logged in from 3 devices (I have deleted the app from those devices without logging out). Dropped emails to customer case but yet to get any response !! It’s more than 15 days now.

Very poor experience

Pages get skipped leading to a very very poor experience. Not going to buy anymore.Had high hopes given the brand name but absolutely horrible. Using the app on an iPad.

Third class app

Always says - sign out from one device to login. Already logged in from 3 devices. Never able to open the app. The app behaves exactly the way people in this publishers behave. Absolutely third class.

Useless app

Useless app. Do not install