Scanner sucks
I scan everything using &More app scanner before getting in line. Yet, some items that scanned with a green checkmark were not, in fact, covered, totally wasting my time!
Persistent Logins Please!
Overall, the app works well for tracking benefits of my Medicare supplement. A huge drawback is having to login every time I want to use the app. It should support persistent logins across sessions, or at the dry least support biometric logins like Face ID or Touch ID.
I don’t like it
There’s no support when needed my id don’t even work. I can’t see tiny numbers & it’s difficult to register.
Very, VERY Misleading
App would be an awesome tool if it were accurate and there was useful &more customer service to help work out the kinks.
Using the app to scan for qualified products in an affiliated store is a disappointment when getting to the register to find that only a select few products that you scanned and verified will be recognized by the debit card at check out.
Pretty embarrassing and frustrating when the checkout clerk reveals that you need to call the bank when you know that the card is fully loaded and even the app reveals the balance of available funds for the scanned “is covered” item(s).
Calling the bank number listed is not helpful, only to point out that YOU are doing something wrong, even though some of the scanned products passed without any issue.
It’s also pretty sad when the card can only be used in store and not for online purchases through the same affiliated stores. The trip including time and gas money was a fail for me. I could have ordered the same stuff with free delivery and paid for it the same way I ended up paying (not using scan or &more card). Lesson learned. Rant over.
Using the app to scan for qualified products in an affiliated store is a disappointment when getting to the register to find that only a select few products that you scanned and verified will be recognized by the debit card at check out.
Pretty embarrassing and frustrating when the checkout clerk reveals that you need to call the bank when you know that the card is fully loaded and even the app reveals the balance of available funds for the scanned “is covered” item(s).
Calling the bank number listed is not helpful, only to point out that YOU are doing something wrong, even though some of the scanned products passed without any issue.
It’s also pretty sad when the card can only be used in store and not for online purchases through the same affiliated stores. The trip including time and gas money was a fail for me. I could have ordered the same stuff with free delivery and paid for it the same way I ended up paying (not using scan or &more card). Lesson learned. Rant over.
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Horrible
Does not work, can’t sign in! It’s miserable! Very frustrating
Fix the app
This app NEVER WORKS! I haven’t been able to log in it just freezes as soon as I put my login info. It just frustrates me and I have to end up calling the customer support people
Reward does not work/ issues log in all the time/ app needs improvement
How to request the rewards if it does not work? Being trying to request the rewards but you click on the + it doesn’t do anything.
Probably the most nonfunctional app
The app consistently won’t let you log in. Once you do when try to shop in the app, it logs you out and says invalid password when you try to log in with the same credentials. Skip the app and use a browser instead
Lags so much
This app lags so much! Sometimes the scanner will work fine and then sometimes I have to exit the application and start again. Please fix this.
Very Bad Application
Very very bad application. I can’t see all my benefits and each time I click on (horizon and more card) button on the website, it takes me no where. I also can’t find my purchases history or my nearest stores. The old application (my total benefits) was much more better.
Does not work
This app does not work. It sometimes lets you sign in through your insurance like Braven but then it just gives you a blank screen or takes you to the Braven app but not the andmore app screen or info your suppose to get. And if you close the Braven medical info screen or go back a screen, it asks you to sign in again and you go around in circles. If you go through the andmore website, you get all the proper info and can check benefits, scan items to see if they are approved or check for participating stores. But not on the app. It just doesn’t do anything.
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Use to work now just freezes
At first the app worked great,now when i try to sign in it take me to Braven to again sign in ,then it again goes back to the Andmore app and just gives a blank screen making it impossible to order or check the status
No bueno
After two updates for this app, I still can’t login to horizon! Fail!
App is a joke
I have no problem logging in to my account on the Internet, but on the app, I can’t get in. It claims to have all kinds of tools that I should be able to access, but since it won’t recognize my login, I can’t access them. The website is marginal because it’s really meant to be on an app, but it doesn’t matter how many times I reset my password so I can log into the app. It still doesn’t work, but I can login online. This app is a joke.
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Garbage
Total waist of time does not work
andMore
The app seems to work pretty good for what it is. I only gave it 3 stars because it listed Walmart as a store that could be used for online orders but when I tried to place my online order Walmart rejected the card. I called the company that issued the card and was told that even though they are listed in the app Walmart doesn't accept their card. That would have been nice to know before I wasted my time trying to make an order. Also, besides the UPC scanner it would be nice if the app would allow a manual entry of the UPC codes for online orders like other OTC apps do. Many retailers list the UPC codes in the product specifications of their online apps which is necessary to see if the item is covered by your health plan before you try to place an order.
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Can’t open
I am confirmed as registered but app keeps going back to sign in with email. Never gets to password which I am told I have. Email verification never shows up. Yes I have checked my spam and junk.
I never down load this app. 1st time. But it says I’m registered.
I never down load this app. 1st time. But it says I’m registered.
App will not open
This app after the initial setup will not open. I enter my email and it restarts the app.
This app doesn’t work
This app doesn’t work. It keeps saying to reset my password & I’ve never had one before. After I put my information, it will send me to the horizon website to create an account instead.
Doesn't work
My health care provider, Braven Health NJ, just switched to this app which I haven't been able to log on to since January 1st.
