Angel Watch User Reviews

Top reviews

First use crashing all the time, location way off

Was so excited about this watch for my daughter. It has all the great features I want except geofencing but unfortunately seems very unreliable, which is arguably worse than nothing.

SCAM: User support no longer provided

Having bought AngelWatches previously and found them really useful, I upgraded to the new device for my kids but when I ran into trouble trying to set them up, Angelwatch have ghosted me. They won’t answer any emails or other forms of online communication. They’re selling watches but no tech support at all. Don’t buy because setup isn’t always straightforward
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Good idea horrible app

Really good watch but most time it doesn't work with app and not reliable.Really headache

I should have listened to the reviews

This app/watch is not going to give you any reassurance about your child ☹️ if anything it will just give you more frustration/headaches. The app setup was horrendous to start, and once you do get it setup it is missing half the features it claims to have. I see notifications that my child sent me a picture or message but when you open the app it’s not there. Support team will never get back to you on the issues are experiencing either. Listen to the comments, save yourself and do not buy this watch.
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Reliable   ‌‌‌    

the app is easy to use. the content in this app fits my requirement and my need. i can rest assure about the safety of my kids after use this app. hopefully the app will add more better feature to enhance the user ability.  ‍     

one-press SOS dialling     ​ ‌  

It's quite convenient to have one-press SOS dialing. You are immediately notified via the app. The software sends configurable warnings when a youngster leaves a predefined area, assisting parents in keeping their child safe.      

Great app ‌ ‍ 

Really precise GPS, and I appreciate how simple it is to phone and keep in touch. The smartwatch is long-lasting, ideal for busy kids, and provides parents with peace of mind. 

The best so far    ‌ ​ 

Perfect for staying connected without the need of a smartphone or social media. The program gives youngsters a secure and safe environment without exposing them to potentially dangerous web browsing. 

User-friendly and reliable app 

The smartwatch was indeed designed with safety in mind, with no access to social media or unknown callers.​‍      

Practical 

A brilliant method for protecting those you care about. The software provides parents with peace of mind by providing real-time location tracking and emergency call features for their children.  ‌  ​

It started out good but….

I have more complaints than I do praise. Great concept but the execution still needs work. When I really needed assist for our lost watch. I didn’t get any help to recover it. Thankfully, I was able to find it unassisted. Not because of the app but just a prayer and a blessing. Which brings me to now restore the device and pairing. I thought it would be a breeze but getting the watch back on track was a headache. After taking all day with customer service and just tinkering with the watch. And experience being locked out of my app for 24hour because I was using the app to much. Of course I was using the app I’m trying to fix my freaking watch. Any more annoyed but I do like the features when it does work in comparison to other kids watch’s. It has it bugs but I think these issues can be fixed . Hopefully soon.

Update : At this point I do not recommend it’s 3/15 and now Angel watch brand will not respond to any call emails or contact of any sort. I have not been able to get my issue with my watch resolved. The fact that a company is avoiding a customer is mind blowing.I didn’t expect a company to have a tantrum when you the customer is trying to get your product fixed. Wow the level of avoidance is baffling. Very displeased. Do not recommend.
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Horrible UI experience

The Angel Watch has so much potential, it is one of the most featured rich kid’s watches on the market yet the app, like the watch, is painful to use, the UI experience is absolutely awful, nothing is intuitive or even works as intended.

Works half the time

The app has enormous amount of bugs. Location accuracy is joke, even when the watch is outdoors with clear sky. Messages in the app are not sorted by date so you don’t really know which message is from when. Half the time you receive notification of a new message but when you go to the app, there isn’t any new messages. This is product is mostly useless for the purpose it advertises. The only thing that is working properly is the phone calls but I wouldn’t spend so much money for that feature only. Very disappointed. You can get an Apple Watch older generation for the same price which would be superior by significant margins.
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Please don’t waste your time and money

I purchased the watch, downloaded the app and used the sim card they provided spent over 8 hours trying to set it up and it does not work. Took it to a professional with electronic watches and he told me the SIM cards won’t work after 2022

Can’t even login

brand new iPhone. Unable to login because every time you enter the password and then click login, the password disappears from the field and nothing happens. Sure hope the watch isn’t as bad as this iOS app. Glad I’m in trusting my child’s life to this device

Dope!

I love this. Exactly what we were looking for. A way to track our kids and keep an eye on them as well as give us a way to stay in touch without having to give them a cell phone.

Solid, reliable app. Recommended for any parent.

This is absolutely essential for any parent. Not having social media on there is absolutely excellent and being able to have all the benefits of a cell phone and none of the dangers of one is exactly why we purchased this.
We love that you literally control everything from the app- friends, contacts, etc. It really is a must have now that our kids are out and about again.
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Save yourself the headache

The app is riddled with issues. The functionality is very spotty and defeats the purpose of purchasing the watch. Here is the laundry list :The app does not notify you when you have a message from your child, the only way to know is if you go into the app and see a red dot by the chat. The video calling doesn’t come through most of the time. When you add contacts to the app it’s takes several tries to sync to the watch even thought it says it was successful. The sound guardian call back feature doesn’t always work. The consistent issues is that the app does not connect well with the watch. It is not reliable. I wouldn’t purchase the product again.
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App is okay watch is great

I love the features of the watch. It’s great. The app is not as user friendly. I’d love the option for individual chats and not just a group family chat. It would be easier and less confusing for the kiddo. Especially if they’re in a split family.

The password / log in for the app is a pain. Everyone needs to be told the password must be 8-12 characters with at least one capital letter, and NO special characters. That is not outlined. It will let you change your password to whatever you want but when you go to log in with a password that doesn’t meet the requirements it just deletes your password and you can’t log in. I had to do email support to figure this out.
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Kinda works…

Idk. Just got the watch recently, but I also feel like I didn’t get a brand new number for one of child’s watch. I get notifications that he’s receiving text from scams and also from an app I know of that is definitely not on the watch and my child does not even use. So either I got someone else’s number or someone else got the number we’re using. I’ll give it a few more days but after a week if it’s the same… I may return the watches.
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