Animal Band Nursery Rhymes
Response from developer
We're thrilled you're enjoying our app! Thanks for rating us π β¨
I love this song game
I love your game
Awesome app.
So disappointed
Great
Awesome app.
Developer reached out to offer advice on fixing it which worked and I can now get the app to work and my son can enjoy it! Great service from animal band and a great app with really cute music that isnβt offensive or irritating!
My baby like application
App purchase
Love it but need I help
I keep trying to purchase the full version and itβs not working. When I swipe to purchase in the prompted direction nothing happens. Please help me get the full version!
Response from developer
Hi Penelopeheather. Sorry you're having difficulties purchasing the full app. Please try deleting the app fully from your device, switching off your device for a few minutes, then re-installing it. You should also make sure that your payment information is up to date: https://support.apple.com/en-ie/HT201266. If you're still unable to make a purchase please email support@touchpress.com. The Touch Press team
My 1 year old loves it!
Love it!
Response from developer
Hi Heathbar, Sorry you're having trouble with the app. In order to restore the in-app purchases please try the following: 1. Launch the App Store 2. Choose "Purchased" from the bottom menu of icons. This will lead you to a screen showing all of your purchased apps. 3. At the very top touch "not on this iPad" 4. Tap the cloud button next to the app to restore purchases. If that doesn't work please email support@touchpress.com and we'll look into it further for you. Kind regards, StoryToys Support Team
Updated, now no sound!
Response from developer
Sorry to hear you are having trouble with our app. Normally problems with sound are due to the fact that the mute switch on the device is engaged. This can be a little confusing because not all apps obey the mute button, but ours do, so while you will be able to hear other apps, you would not be able to hear ours. All you have to do is toggle the mute switch which is located on the side of your tablet or smartphone. Once you toggle it you will hear sound again. If there is no mute button please slide up the menu from the bottom of the iPad screen to find the mute button icon. If you still cannot hear sound, please try the following: Go to Settings > General. Under "Use Side Switch To" please ensure that the "Mute" option is selected, and not the "Lock Rotation" button. Then ensure that the Lock / Unlock setting is switched on (to unlock). You might have to restart your device afterwards. If this doesn't work please email support@storytoys.com and we will look into it further for you. The StoryToys Team
