Update ruined it
Response from developer
Hello! Thank you for your feedback. We apologize if the changes to the selling mechanics in the latest update have been confusing. We have already planned improvements to optimize the guide systems and tutorial notices to make things much clearer soon. We appreciate your patience as we work on making the game easier to navigate!
I love the game but mine glitched
Don’t waste your money
Response from developer
Hello! We are truly sorry for your frustrating experience, both with the recent update balance changes and the long wait for customer support. We are currently working on optimizing resource balance and progression difficulty in upcoming updates to make the game smoother for everyone without forcing spend. Regarding your pending support query, could you please email us again at animalland@boooea.com with your Game ID? We will locate your message and resolve your issue immediately. Thank you for your patience!
Game recovery
Don’t waste your money
Response from developer
Hello! We are truly sorry for your frustrating experience, both with the recent update balance changes and the long wait for customer support. We are currently working on optimizing resource balance and progression difficulty in upcoming updates to make the game smoother for everyone without forcing spend. Regarding your pending support query, could you please email us again at animalland@boooea.com with your Game ID? We will locate your message and resolve your issue immediately. Thank you for your patience!
Already played
Biggest rip off game
Was my favourite game.
Bug des minis jeux
Response from developer
Bonjour mes amis! Nous sommes profondément désolés pour les bugs frustrants dans Farm Hole et Animal Sort qui vous ont fait perdre plus de 2 000 diamants lorsque les objets ont gelé ou que les victoires n'ont pas été enregistrées. Nous prenons très au sérieux la perte de la monnaie premium. Notre équipe technique s'efforce de résoudre ces bugs d'état gelé. Veuillez envoyer votre ID de jeu et les heures approximatives de perte à animalland@boooea.com afin que nous puissions vérifier votre historique d'achats/dépenses et vous rembourser entièrement vos diamants perdus!
Harbor
Reviews
Good game
Terrible update - ruined the game
Ruined their game for no reason
Response from developer
Hello! Thank you for sharing your feedback with us. We are very sorry to hear that the new update and the changes to the currency and island expansion mechanics have disappointed you. Regarding the high difficulty, golden tool requirements, and material balancing with the new harbor system, we have already planned improvements and will solve these balance issues soon to make progression smoother. We truly value your longtime support and hope you will give us another chance once the adjustments are live.
Update confusing
Response from developer
Hello! Thank you for your feedback. We apologize if the changes to the selling mechanics in the latest update have been confusing. We have already planned improvements to optimize the guide systems and tutorial notices to make things much clearer soon. We appreciate your patience as we work on making the game easier to navigate!
最近ほんとひどい
イベントの課金アイテム購入したんですけどね倉庫消えて回収できないとか課金が無駄でしかない。見過ごせるバグとそうでないバグがあると思いますが最近は後者のバグが多すぎると思います。楽しいゲームだと思うので過疎らないようになんとか改善してほしいです。
Response from developer
いつもプレイしていただき、また貴重なフィードバックをありがとうございます。せっかくイベントアイテムをご購入いただいたにもかかわらず、港が出ない、イベントマップの倉庫が消えるなどの深刻なバグにより、大変ご不快な思いをさせてしまい心よりお詫び申し上げます。 イベント島に関わる不具合につきましては、現在はすでに修正が完了しており、次シーズンにすべてのお客様へ補填を送らせていただきます。また、釣りで海に落ちる等の不具合がある場合は、一度アプリをアンインストールし、再インストールをお試しいただけますと解決いたします。 課金アイテムの反映やデータ調査を含め個別に対応させていただきますので、大変お手数ですがゲームIDを添えて animalland@boooea.com までご連絡いただけますようお願い申し上げます。
New update broke the game
Update created glitches.
Used to Be Great
Recent update
Response from developer
Hello! Thank you so much for your support and we're glad you love our ad-free experience! Regarding the fishing bug where the pier disappears and you fall into the sea, please try to completely uninstall and reinstall the game. This should solve the issue immediately. If you need further assistance, please feel free to reach out to us at animalland@boooea.com!
