Our Rep
Jenny Jo is the best!
Has become too temperamental
Overall this application provides convenience overall to the competition but the application is very temperamental as of late requiring multiple attempts to submit the order and eventually having to call to pull the order
Scanning an item to order it
It would be nice if you were scanning part of your ordering would work, I have an iPhone and it doesn’t recognize any UPC codes it does not work.
Fix the scanner , so many items impossible to find , this thing is bad
The
Manager
Love the service
Website
This is the slowest website I use in sending all of our orders in....painfully slow and based on everyone else’s...it shouldn’t be. Often can’t send my order. Has to be back doored.
ASC App
Love this app. Saves valuable time placing order with the barcode scanner.
Owner
You guys never have stock on what u need and you are very over priced!!!
Beats running back and forth to the p.c.!
Whoop!
Good
Easy to use, just needs a couple of tweaks! Wouldn’t recognize UPC codes (Keyes)
ASC App
So great! I can put in my order from anywhere!
Thank you ASC!!
Thank you ASC!!
I don’t understand
Got an update for this app after it was running fine on my phone. Now it doesn’t search and pull up anything. All it does is pop up an option for me to retry the search yet every time I hit retry it goes back to square one. Scanning barcodes do not work either now for whatever reason. New update broke something when the app was already pretty decent. Unfortunately I won’t be using this app anymore
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Awful
This app doesn’t save me time, it takes much longer. Same keywords that works on the site doesn’t work on the app. However the site page buttons doesn’t work half the time. I’m forced to shop elsewhere
Response from developer
Thank you for the feedback. We’re sorry that you encountered these issues and we’d like to investigate further. Can you send details about your computer browser type/version and mobile device type/operating system version to orders@animalsupply.com?
Horrible app!
After spending THREE HOURS trying to find items my company needs to order using the apps TERRIBLE search process, I saved all my favorite products to a list, which now EMPTY!
Response from developer
We’re sorry to hear about your experience. Have you tried updating the app to the latest version? This may solve the issue. If the problem persists, please reach out to orders@animalsupply.com with more details of the issue and we will look into it.
