Answer App User Reviews

Name: Answer App - Coursology AI
Rating: 4.77233 (4388 reviews)

Answer App - Coursology AI

Coursology LLC

📚 Education

📊 Productivity

What users say

Summarized from real user reviews of Answer App. Based on 4.4K reviews and a 4.8/5 average, it highlights the 5 positives and 8 negatives reviewers mention most about this Education app.

Positive things

👍Partially correct sometimes
👍Good for last minute needs
👍Perfect
👍Ease of use
👍Helpful for specific classes

Negative things

💰Expensive subscription
🐛Inaccurate answers
🐛Buggy and glitchy
🚫Paywall for core features
🚫Forced to write reviews
🚫Difficult to get refunds
🐛Inconsistent answers
🐛Compatibility issues

Top reviews

Most Recent Highest Rated Lowest Rated

SCAM

Do not download if you actually want help with your homework because every time you try to take a picture of a question or speak to the AI assistant, it asks you to pay a ridiculously large amount of money. I only downloaded this app because ChatGPT wanted me to upgrade to ChatGPT plus and that was also expensive so if you guys have any suggestions on what FREE apps I should use please tell me

Abbigaiyl

2 months ago

Least User Friendly AI

Great for answering questions and (sometimes) listening to lectures/taking notes. Most of the “features” do not work or are impossible to access.

The platform is extremely disorganized, and the mobile app does not even connect to the same account on the browser. Not worth paying for

Derek1!

2 months ago

Don’t get

If your looking for an app that can help you with homework, this one isn’t it. I say this because most of the time I use it , it gets questions wrong like seriously fix the bugs cuz when I started to make this review all the others review is showing people with the same experience. This app made my grade just to a 85 to a 70% (no joke) they need to fix the bugs cuz all my other friends that has an app that works. So whoever is behind the screen reading pleased don’t wasted your time and to the develop I have two words for you…
FIX IT

Zinaya 1205

3 months ago

Review

Honestly if you need help with some problems you can use other apps to help you. It sort of does a decent job at explaining but many times the answer is wrong. I crossed referenced with other apps and they had a different answer to what coursology had which was wrong. Honestly, if you need help or a way to break it down there are other apps that can help you for free. This app is not worth it.

GameofSnow

3 months ago

Don’t buy!

Terrible app, lags, doesn’t work half the time. No refunds. I wanted to try it for a month to month bases and it only had the option to buy for the year. Cancelled and hope it doesn’t charge me next year I see a lot of other reviews that even after you cancel they still get charged.

CLopez000

4 months ago

Not worth it by far

Hate how it randomly closes the app and I lose all my progress, for almost $10 a week that should not be happening 🫤 canceling membership after day one, this is not worth that much money.

Candidly speaking…

4 months ago

Awesome App

Very user friendly

TheEddieMcFly

4 months ago

Opinion

So far the app on my phone is good but using Coursology on my computer is a bit slow so right now I’m kind of regretting buying a full years worth because all the nooks and crannies are not well developed yet. Maybe if I would’ve just done a month it would’ve been worth it.

Cosmo Kid

5 months ago

Frequent incorrect answers

I recently switched from ChatGPT Plus to Coursology in hopes that I would be able to utilize more of the study features it offers. However, after using it for 3 different courses for over a month I’m highly disappointed by how frequently it gives incorrect answers. Not worth the money given the inconsistency of answers.

ChristineKM

6 months ago

Response from developer

Totally hear your frustration, inconsistent answers can be a dealbreaker, especially when you’re relying on it across multiple courses. Coursology is built to give accurate, step-by-step help, but no AI tool is perfect, which is why we always encourage double-checking important work rather than using it as a final answer. That said, we’d really like to look into what you were seeing and help make this right 💛 If you’re open to it, email us at team@coursology.com and we’ll take a closer look (and help with next steps if needed).

No refund

If you’re thinking about using this app, don’t. This app feels like a complete scam. They charge you without sending any email confirmation or transaction bill. When you try to cancel, they make the process intentionally confusing. The “Cancel” button is tiny and looks like normal text, while the big, highlighted “View” option tricks you into clicking it—which ends up switching you to a yearly plan costing almost $150.
Even if you cancel the subscription and delete your account immediately after realizing the mistake, they still charge you. When I contacted support, this is the response I got:
“We appreciate you reaching out to Coursology Support. Upon checking, you have successfully changed your plan to the yearly plan before cancelling and deleting the account. Unfortunately, we do not offer refunds in accordance with Section 7 of our Terms of Use.”
So basically—good luck if you want to give them free money. Their system is designed to mislead users and make canceling as difficult as possible. I’m sharing this so others don’t fall for the same trap

John keper

8 months ago

Response from developer

Sorry you went through all of that — it sounds really frustrating, and definitely not the experience we want for anyone using Coursology. Just to clarify, the app isn’t designed to trick or mislead students, and subscription changes always require a confirmation step in the app stores. Cancellation shouldn’t be confusing, so we’d really like to see what happened on your account and clear things up. If you’re open to it, please reach out at team@coursology.com so we can take a closer look and try to make this right 💛

They took money

I downloaded the app the charged me somehow and o don’t know how to get in touch with anyone to get my money back

Pumpkin1021

8 months ago

Doesn’t work as advertised

Dont purchase- not refundable

Annoyed2bhere

9 months ago

Poor

Subscription does not cross over to laptop or other devices when purchased through the mobile app. Doesn’t create user profile that will log you back in, instead it takes you back to purchasing the free trial and won’t allow sign in. Other attempts to log in through a laptop only take you back to the bundle package purchase subscription page. Not worth the money at all. Will take your money but won’t apply purchased pro subscriptions, keeps user only using what’s accessible to free trial users. Worst experience.

ConkerHQ

9 months ago

Response from developer

Sorry you had such a rough time — that sounds really frustrating. Right now, Coursology subscriptions are linked to the platform where they were purchased (mobile vs. web), which can cause confusion when switching devices. We’re working on improving cross-device access soon. If you email team@coursology.com, we can help make sure your subscription is active and accessible 💛

Failed to grant pro permissions

I paid for pro and have confirmed on my Apple subscriptions tab that the subscription is in effect. However I do not have access to unlimited questions. I have agreed to pay for a service and coursology has failed to deliver

Coursologyhater

9 months ago

Customer Service

The App really didn’t work for me and when I reached out to cancel they refused to help me. They said they can’t cancel it from them and direct me to other places which says it has to be done from their end!!! They’ve been charging me for months so I’m going to report to BBB because this is not right!!! You are ripping off Customers. You can cancel out your membership’s but choose not to help Students!!! This is unacceptable
As I have previously advised Apple said it’s not through them it was through your website purchased and processed. They have nothing to do with it to be able to CANCEL!!!

Chocolate Pisces 13

10 months ago

Response from developer

Totally get how frustrating that must feel — sorry you’ve had such a rough time with this. Just to clarify, subscriptions can only be managed through the App Store itself (Apple handles billing directly), which is why we can’t cancel from our side. That said, our team is always here to help walk you through the steps and make sure you’re not stuck paying for something you don’t want. If you’re open to it, email us at team@coursology.com so we can sort this out together 💛

It really helos

My own lil tutor

ms london32

10 months ago

Customer Service

The App really didn’t work for me and when I reached out to cancel they refused to help me. They said they can’t cancel it from them and direct me to other places which says it has to be done from their end!!! They’ve been charging me for months so I’m going to report to BBB because this is not right!!! You are ripping off Customers. You can cancel your membership’s but choose not to help Students!!! This is unacceptable

Chocolate Pisces 13

10 months ago

Response from developer

Hard to cancel and will charge you

Customer service is awful, I finished school last year and cancelled, well they never cancelled it and charged me $150 buck when bills are due so now I’m screwed on bills

Update - MONTHS later they reached out - I had to have my bank block their charges. Awful company…. They also make it near impossible to cancel…. DO NOT RECOMMEND

stevestradomus

10 months ago

Response from developer

Sorry you had this experience — that sounds really stressful. Cancellations should go through smoothly, so we’d love to double-check what happened on your account. Please email us at team@coursology.com and we’ll help get this sorted 💛

CAREFUL!!!

While the app itself is really friendly and easy to use, be careful with how they bill. They say they’ll cancel anytime, which is true, I was easily able to cancel the subscription after 1 month of use. Just decided it wasn’t worth continuing to use. After it was cancelled, they still tried to bill me monthly at the $25 per month the following month, they tried 3 different times to bill that following month. Then silence, nothing happened, then about 6 months later, I received notice from my card provider that said they tried to bill me for the yearly plan which was $174.93! So now I’m back on their website making sure I didn’t miss anything, nope, it’s been cancelled and I’ve followed all their information provided, so it is cancelled, they’re just still trying to bill which is outrageous. So now I’ve escalated it to their support to make sure they don’t keep trying to bill me. Luckily I put this on a specific debit card intentionally where I minimally use it or carry a balance, so no money has actually been charged to said card, but still, if it was a debit card where I keep a balance, I’d have just gotten charged for this service which I cancelled and didn’t use. Honestly, do yourself a favor and don’t get lured into this trap, it’s not worth it. Cool app, not that cool to experience this.

arkfour

a year ago

Not worth it

Not worth the price

dadddddddyyyyyyy

yes / yesIn-App Purchase

free / freePrice

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