Scam
I purchased an annual subscription for this app and it keeps crashing. I cleared my phone and everything already but it’s not working. Please give me my money back.
Scam doesn’t work
I just purchased the app and so far nothing works. I feel like they just took my money and scammed me. I don’t even know how to get my money back. They say they don’t issue refunds. I’m having the exact same issues others are having. I purchased the $60 year subscription and I can’t even upload files on the app or on a laptop. It keeps asking me to buy subscriptions but I already paid! Why can’t I use what I paid for!? There is no phone number to call. I sent an email but I doubt anything will be resolved.
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Unstable
I’ve had this now for 6 months. Paid both for the computer and iPhone systems separately. However the live recording feature never seems to work correctly. Customer service doesn’t ever seem to understand the problems I’m having and the web version doesn’t even recognize the files I’ve uploaded to correctly create any form of study materials. Not worth the expense or frustration.
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SCAM
Do not download if you actually want help with your homework because every time you try to take a picture of a question or speak to the AI assistant, it asks you to pay a ridiculously large amount of money. I only downloaded this app because ChatGPT wanted me to upgrade to ChatGPT plus and that was also expensive so if you guys have any suggestions on what FREE apps I should use please tell me
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Least User Friendly AI
Great for answering questions and (sometimes) listening to lectures/taking notes. Most of the “features” do not work or are impossible to access.
The platform is extremely disorganized, and the mobile app does not even connect to the same account on the browser. Not worth paying for
The platform is extremely disorganized, and the mobile app does not even connect to the same account on the browser. Not worth paying for
Don’t get
If your looking for an app that can help you with homework, this one isn’t it. I say this because most of the time I use it , it gets questions wrong like seriously fix the bugs cuz when I started to make this review all the others review is showing people with the same experience. This app made my grade just to a 85 to a 70% (no joke) they need to fix the bugs cuz all my other friends that has an app that works. So whoever is behind the screen reading pleased don’t wasted your time and to the develop I have two words for you…
FIX IT
FIX IT
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Review
Honestly if you need help with some problems you can use other apps to help you. It sort of does a decent job at explaining but many times the answer is wrong. I crossed referenced with other apps and they had a different answer to what coursology had which was wrong. Honestly, if you need help or a way to break it down there are other apps that can help you for free. This app is not worth it.
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Don’t buy!
Terrible app, lags, doesn’t work half the time. No refunds. I wanted to try it for a month to month bases and it only had the option to buy for the year. Cancelled and hope it doesn’t charge me next year I see a lot of other reviews that even after you cancel they still get charged.
Not worth it by far
Hate how it randomly closes the app and I lose all my progress, for almost $10 a week that should not be happening 🫤 canceling membership after day one, this is not worth that much money.
Awesome App
Very user friendly
Opinion
So far the app on my phone is good but using Coursology on my computer is a bit slow so right now I’m kind of regretting buying a full years worth because all the nooks and crannies are not well developed yet. Maybe if I would’ve just done a month it would’ve been worth it.
Frequent incorrect answers
I recently switched from ChatGPT Plus to Coursology in hopes that I would be able to utilize more of the study features it offers. However, after using it for 3 different courses for over a month I’m highly disappointed by how frequently it gives incorrect answers. Not worth the money given the inconsistency of answers.
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No refund
If you’re thinking about using this app, don’t. This app feels like a complete scam. They charge you without sending any email confirmation or transaction bill. When you try to cancel, they make the process intentionally confusing. The “Cancel” button is tiny and looks like normal text, while the big, highlighted “View” option tricks you into clicking it—which ends up switching you to a yearly plan costing almost $150.
Even if you cancel the subscription and delete your account immediately after realizing the mistake, they still charge you. When I contacted support, this is the response I got:
“We appreciate you reaching out to Coursology Support. Upon checking, you have successfully changed your plan to the yearly plan before cancelling and deleting the account. Unfortunately, we do not offer refunds in accordance with Section 7 of our Terms of Use.”
So basically—good luck if you want to give them free money. Their system is designed to mislead users and make canceling as difficult as possible. I’m sharing this so others don’t fall for the same trap
Even if you cancel the subscription and delete your account immediately after realizing the mistake, they still charge you. When I contacted support, this is the response I got:
“We appreciate you reaching out to Coursology Support. Upon checking, you have successfully changed your plan to the yearly plan before cancelling and deleting the account. Unfortunately, we do not offer refunds in accordance with Section 7 of our Terms of Use.”
So basically—good luck if you want to give them free money. Their system is designed to mislead users and make canceling as difficult as possible. I’m sharing this so others don’t fall for the same trap
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They took money
I downloaded the app the charged me somehow and o don’t know how to get in touch with anyone to get my money back
Doesn’t work as advertised
Dont purchase- not refundable
Poor
Subscription does not cross over to laptop or other devices when purchased through the mobile app. Doesn’t create user profile that will log you back in, instead it takes you back to purchasing the free trial and won’t allow sign in. Other attempts to log in through a laptop only take you back to the bundle package purchase subscription page. Not worth the money at all. Will take your money but won’t apply purchased pro subscriptions, keeps user only using what’s accessible to free trial users. Worst experience.
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Failed to grant pro permissions
I paid for pro and have confirmed on my Apple subscriptions tab that the subscription is in effect. However I do not have access to unlimited questions. I have agreed to pay for a service and coursology has failed to deliver
Customer Service
The App really didn’t work for me and when I reached out to cancel they refused to help me. They said they can’t cancel it from them and direct me to other places which says it has to be done from their end!!! They’ve been charging me for months so I’m going to report to BBB because this is not right!!! You are ripping off Customers. You can cancel out your membership’s but choose not to help Students!!! This is unacceptable
As I have previously advised Apple said it’s not through them it was through your website purchased and processed. They have nothing to do with it to be able to CANCEL!!!
As I have previously advised Apple said it’s not through them it was through your website purchased and processed. They have nothing to do with it to be able to CANCEL!!!
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It really helos
My own lil tutor
Customer Service
The App really didn’t work for me and when I reached out to cancel they refused to help me. They said they can’t cancel it from them and direct me to other places which says it has to be done from their end!!! They’ve been charging me for months so I’m going to report to BBB because this is not right!!! You are ripping off Customers. You can cancel your membership’s but choose not to help Students!!! This is unacceptable
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Response from developer
Totally get how frustrating that must feel — sorry you’ve had such a rough time with this. Just to clarify, subscriptions can only be managed through the App Store itself (Apple handles billing directly), which is why we can’t cancel from our side. That said, our team is always here to help walk you through the steps and make sure you’re not stuck paying for something you don’t want. If you’re open to it, email us at team@coursology.com so we can sort this out together 💛
