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APCOA FLOW Reviews: Is It Legit?

APCOA FLOW
APCOA FLOW
APCOA GmbH
✈️ Travel
🗺️ Navigation

Customer Experience

Positive experience79.2% of reviews
Neutral4.2% of reviews
Negative experience16.7% of reviews

~ Based on 24 written reviews from the US App Store.

Is APCOA FLOW Safe?

Not enough ratings yet to assess APCOA FLOW.

Is APCOA FLOW Legit?

APCOA FLOW appears legitimate, with a few gaps. AppsHunter Legitimacy Score for APCOA FLOW is 75/100.

Based on 75 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Modern and easy for season purchase!

Has a nice flow when using the app and purchased my new season ticket in not time at all. Some other apps I have used in the past seem clunky, this is easy to navigate :-)
MMJDJ23

Easy to use

Very smooth and simple to use
MFMuir forever

APCOA

New app is easy to use..never had a problem using the old app..user friendly.
LLizbrockie

Poor security

New Apcoa Flow backward step. Doesn't support FaceID so slow to use in practice and I certainly won't be putting my credit card details in until this is fixed. Also the map doesn't show many of the parking locations so pretty useless. Why launch a new app with less functionality and security than the original!!

Their response to this review totally ignores my main point about security, so my opinion doesn't change and rate it"poor"
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FFunkyjunky2

Response from developer

Thank you for your feedback. We’re sorry that our previous response did not fully address your concerns. The app is being rolled out in phases, and additional locations will be added very soon. If you require any further support, please contact our Customer Services team via flowsupport@apcoa.com, and they’ll be happy to assist.

Great parking app!

This is next level. Better than RingGo I think. Much more functionality and you can use it in car parks not just on streets or parking lots. I like it
ZZaroman

Cannot set default vehicle

I’ve just switched to APCOA Flow and set up my account. However, I can’t set a default vehicle which I could with APCOA connect. This is a backwards step and it’s a pity as I use this app for multiple vehicles. It now relies on me checking the right car has been selected. Hopefully I don’t make a mistake and get a fine!
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LLeeHK688

Response from developer

Thank you for your feedback. We understand how helpful it is to have a default vehicle when managing multiple cars, and appreciate you highlighting this. We’ll pass your comments on to the relevant team for consideration.

Poor support

Download the app fine, set up an account then tried to verify my email. The email eventually showed 3 days later, by which time it had timed out. Tried again, nothing so contacted support. Got the usual state the obvious checks around spam folder, as if that would not be the first thing I’d do! After more condescending suggestions that completely ignore I had got the email after 3 days I was told to delete the account and start again. Did that, email lands after 3 days! Back to support and round the same loop and same script.
Unfortunately I have to use this app as the station car park has moved to it and you can’t pay any other way now 🤬

Update follow response from dev. Tried again, deleted the account and set up again but no email received yet.
I did get the email last night from the attempt on Tuesday, so down to 2.5 days delay!!
Would have been deleted by now if it was not the only choice for the station car park
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PGPhat Git

Response from developer

Thank you for taking the time to share your experience. We’re very sorry for the delay with your verification emails and for the frustration caused by your experience with our support team. APCOA FLOW was affected by a UK-wide outage, which has now been resolved. If you’re still experiencing issues, please contact our Customer Services team via flowsupport@apcoa.com, and they’ll be happy to assist you with your account. We apologise again for the inconvenience.

Great app

Easy to use and reliable parking app. Makes paying for parking quick and straightforward. Does exactly what you need it to. Recommended.
AApple.Andy

Apcoa flow experience

Super easy to set up. It makes every car park visit easier from finding a parking space to pay and manage. Highly recommend
NCNatasha cheema

Response from developer

Thank you for your review! We appreciate your recommendation and are delighted that you find the setup effortless. It's wonderful to hear that the app enhances your parking experience, making it more convenient.

Great, user friendly app

Great new app from APCOA! Easy to navigate, with a very user-friendly experience.
MManps23

Response from developer

Thank you for your review! It's wonderful to hear that you find the app easy to navigate and enjoy the user experience. We truly appreciate your feedback and support.

Good App

Not usually put reviews on but moved to this recently and big improvement on the previous app. Well done Apcoa for listening to your customers
IIndy6000

Response from developer

Thank you for your review! We’re glad to receive such kind words from our users and to hear that you find our app has significantly improved. Your support truly means a lot to us.

Quick & Easy

Love the new app! So easy to sign up and make payment
22509LR

Response from developer

Thank you for your review! We're glad to receive such nice words from our users. It’s wonderful to know that you find the app quick and easy to use for signing up and making payments.

Super Easy

Setting up my account was straightforward, and finding a car park and paying were easy to work out. The layout is clear, so there’s no tapping through loads of screens to get things sorted. Makes paying for parking a lot less of a chore. Would definitely recommend!
HKHugo KD

Response from developer

We appreciate your awesome feedback! It's great to hear that account setup and navigating the app has been smooth for you.

Easy to Use

Simple app, easy to use. What more do you want from a parking app.
JJohn_0910

Response from developer

Hello John_0910, Thank you for your review! We are glad to receive nice words from our users. It's wonderful to hear that the app's simplicity enhances your parking experience. We work to ensure that you get the best experience with APCOA FLOW. If you have any concerns or comments, please feel free to send us additional details at feedback_flow@apcoa.eu.

Effortless to use

Really user friendly and straightforward to navigate.
MMJH#4

Response from developer

Hello MJH#4, Thank you for your review! We are glad to receive nice words from our users. It's fantastic to hear that you find the app user-friendly and straightforward! We work to ensure that you get the best experience with APCOA FLOW. If you have any concerns or comments, feel free to send us additional details to feedback_flow@apcoa.eu.

Easy to Use and Hassle free

Really good app, easy to use and navigate. Everything is simple and straightforward, makes paying for parking quick and hassle free
CChrisDoubleJ

Response from developer

Hello ChrisDoubleJ, Thank you for your wonderful feedback! It's great to hear that you find the app easy to navigate and that it simplifies your parking experience. We work to ensure that you get the best experience with APCOA FLOW. If you have any further comments or concerns, please feel free to reach out to us at feedback_flow@apcoa.eu.

Great app

This app is easy to use and super slick. Just what you need when booking parking in advance or on the go. Superb!!
GGjh27

Response from developer

Hello Gjh27, Thank you for your fantastic feedback about the app's ease of use and sleek design. We are glad to hear that it meets your parking needs both in advance and on the go! We work to ensure that you get the best experience with APCOA FLOW. If you have any further comments or concerns, please feel free to reach out to us at feedback_flow@apcoa.eu.

Quickest Parking App set up I’ve used

Genuinely impressed. I went from downloading the app to being fully registered in under two minutes, with no hoops to jump through and no endless forms. Finding a car park and paying is even simpler, but with a 3DS security check. The layout is clean and requires minimal clicks. Definitely one to use.
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GAgeeat app to monitor activity

Response from developer

Hello! It's fantastic to hear how seamless your experience has been! We appreciate your feedback on the quick setup and easy navigation, as well as the added security feature. Your satisfaction truly motivates us to keep striving for excellence. If you have any further comments or concerns, please feel free to reach out to us at feedback_flow@apcoa.eu. Thank you for sharing your thoughts!

Payment for parking was simple

Quick, easy to use, works great
VVTR_SP1

Response from developer

Hello VTR_SP1, Thank you for your review! It's fantastic to hear you found the payment process easy and the app effective. We work to ensure that you get the best experience with APCOA FLOW. If you have any additional details or comments to share, please feel free to reach out to us at feedback_flow@apcoa.eu. Your insights are always valued!

Fast to download, easy to park.

Downloaded quickly, even when the signal was poor in the corner of my car park. Paid quickly, job done.
JJohnMac9876

Response from developer

Hello JohnMac9876, Thank you for sharing your experience! It's wonderful to hear that you found the app quick to download and easy to use, even with poor signal in your car park. We appreciate your feedback and are glad to know the payment process was seamless! If you have any further comments or concerns, please feel free to reach out to us at feedback_flow@apcoa.eu.