Set up a new apex after years
Was pleasantly surprised at all the improvements since the last head unit I programmed.
Terrible
Terrible company with terrible half finished products. Don’t waste your time or money.
Not working in iPhone devices
For some reason when i try to connect my classic apex isn’t doesn’t show i try with multiple devices but when i try with a android device immediately appear my apex so i don’t understand why don’t apper i have all the required from the app on
Below Average Effort
Very little effort has been put into developing this app. Long periods of time between updates or improvements. By now, this app should have had a widget to at least show Water Quality and to launch the app. The user interface has no appearance of having arrived in the 2020s. Having said that, what has been designed and developed does work as designed. Little problems in AFS and in MXM software maturity, but it works and it makes working with my Apex system smooth and reliable.
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Not super intuitive
Took me a bit to figure out the app. After that I have had no issues
Very hard to use
It works … when configured properly. It took about 3 days to learn how to use it even looking it up on YouTube, Reddit etc. And months of troubleshooting. I got an algae outbreak in the process due to an unintuitive UI leading to poor configuration.
Needs 21st century update
Needs a better UI and widget support.
Great app
Does what it needs to do and it works
Jim
Had fior over 12 Mts with apex and apex sky and accessories never hag an issue great product
No support for slightly older devices
Should be able to use older iPads as monitors and you can’t.
Great for control - could be better
First I love the functionality of seeing what is plugged in and then writing if/then rules to turn stuff off and getting alerts on parameters.
As others have said please please add a widget for iOS.
Also I find it ridiculous that the data set view is only 7 days long. I want to view parameters swings over months and then view how things have changed. The fact I have to scroll to see and then can only view that week is so silly for a hobby that takes a longterm approach to changes.
As others have said please please add a widget for iOS.
Also I find it ridiculous that the data set view is only 7 days long. I want to view parameters swings over months and then view how things have changed. The fact I have to scroll to see and then can only view that week is so silly for a hobby that takes a longterm approach to changes.
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Great app
Use this daily. Loving the new features and great to see an update. Beta features been around a while and note a small but great update on beta screen.
Terrible app
So I have had this system on a shelf for a couple three years. I was able to get the app and apex system connected to wifi.
However in order to use the DOS pump you need to update firmware. The video that explains the process is completely worthless as it uses a completely different version of apex unit.
The home screen on the app…..would be better off if a 10 year old designed it. Absolutely no intuitive flow. NONE. The app needs to be redesigned. Period.
However in order to use the DOS pump you need to update firmware. The video that explains the process is completely worthless as it uses a completely different version of apex unit.
The home screen on the app…..would be better off if a 10 year old designed it. Absolutely no intuitive flow. NONE. The app needs to be redesigned. Period.
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Needs a widget
I love Neptune and its product ecosystem but this app needs a widget. Being able to see your aquarium’s parameters at a glance would be game changing and I know this feature has been requested for years now. PLEASE ADD A WIDGET
0 stars - it gets worse and worse with every update
This app has some of the most annoying bugs, like the one that repeatedly causes disconnection and repeated wasting of calibration solution. I'd give 0 stars if I could because without calibration, the readings are useless.
Update 1: Another reason for 1 star: rather than make meaningful updates, these clowns are changing checkboxes to toggles. Very important updates right there... NOT! What a waste of time!
Update 2: Also now the automatic water change task no longer supports gallons. In their quest to add waste-of-time improvements, they've broken fundamental workflows. The UX now only supports mL despite the dropdown being set to gallons. Get it together people!! Nail the basics!
Update 1: Another reason for 1 star: rather than make meaningful updates, these clowns are changing checkboxes to toggles. Very important updates right there... NOT! What a waste of time!
Update 2: Also now the automatic water change task no longer supports gallons. In their quest to add waste-of-time improvements, they've broken fundamental workflows. The UX now only supports mL despite the dropdown being set to gallons. Get it together people!! Nail the basics!
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0 stars - it gets worse and worse
This app has some of the most annoying bugs, like the one that repeatedly causes disconnection and repeated wasting of calibration solution. I'd give 0 stars if I could because without calibration, the readings are useless.
Update 1: Another reason for 1 star: rather than make meaningful updates, these clowns are changing checkboxes to toggles. Very important updates right there... NOT! What a waste of time!
Update 2: Also now the automatic water change task no longer supports gallons. In their quest to add waste-of-time improvements, they've broken fundamental workflows. The UX now only supports mL despite the dropdown being set to gallons. Get it together people!! Nail the basics!
Update 1: Another reason for 1 star: rather than make meaningful updates, these clowns are changing checkboxes to toggles. Very important updates right there... NOT! What a waste of time!
Update 2: Also now the automatic water change task no longer supports gallons. In their quest to add waste-of-time improvements, they've broken fundamental workflows. The UX now only supports mL despite the dropdown being set to gallons. Get it together people!! Nail the basics!
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1 star for horrible app wasting calibration solution
This app has some of the most annoying bugs, like the one that repeatedly causes disconnection and repeated wasting of calibration solution. I'd give 0 stars if I could because without calibration, the readings are useless.
Update 1: Another reason for 1 star: rather than make meaningful updates, these clowns are changing checkboxes to toggles. Very important updates right there... NOT! What a waste of time!
Update 1: Another reason for 1 star: rather than make meaningful updates, these clowns are changing checkboxes to toggles. Very important updates right there... NOT! What a waste of time!
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Nightmare setup
On the Apex pro box it states there is an easy setup video guide showing you how to set up each piece of equipment. This guide on the app shows you how to power it on, then how to set up WIFI. That’s it. Then it sends you to the app and you are supposed to intuitively know where to go and what to do. From there, assuming you find what your looking for, everything is written. No videos. Plug in your PH probe. Which one is that?? Nothing is labeled. A box of parts. How can a project team overlook such basic steps in getting a box of parts set up?
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I really wanted to like this
This system is not user friendly. Trying to talk to someone requires a ticket. The low water level never worked on this system. The ph checker quit working 2 months after I got it. It does not work on a 5g network, which everything is switching to. It’s so complicated to adjust things, you almost need to be a programmer. It’s not for people use to normal apps.
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iPad mini 2 12.5:7 crash
I’m using an iPad mini 2 with latest sw and app won’t start. It just crashes- using the iPad as a display and control for the tank
