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App Tuenti

App Tuenti

by OTECEL S.A.

196 ratings
116 reviews
📊 Productivity
Free

Details

Released
August 15, 2020
Updated
October 18, 2026

Features

Developer

OTECEL S.A.
✨Promote your app ✨
App Tuenti screenshot #1 for iPhone
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App Tuenti screenshot #5 for iPhone
📌Ready
Reviews summary↘︎
⭐116
Reviews↘︎
📝3+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 2 months
Updates frequency↘︎
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About

Manage your mobile plan, check data, minutes, and SMS usage. Activate subscriptions, purchase data bundles, and top up your account securely. Get a free GB upon first download and enjoy 24/7 customer support.

✓Free 1GB on first download
✓Activate Tuenti PRO subscription
✓Purchase Combos and top-ups
✓Check data, minutes, and SMS
✓Request and activate SIM cards
✓24/7 virtual assistant support
Show original description

What users say about App Tuenti

Reviews of App Tuenti are mostly negative: the Productivity app is rated 3.5/5 from 196 App Store ratings. What users like most: affordable pricing and good data plans, user-friendly interface design. Top complaints: frequent app crashes and freezes, poor network signal and coverage. Summarized from real user reviews.

Positive things

  • 💰Affordable pricing and good data plans
  • 📱User-friendly interface design
  • 🏠Convenient recharging from home
  • 📊Real-time balance and data usage information
  • ✅Reliable service when working properly
  • 🎁Subscription options like Tuenti Pro

Negative things

  • 🐛Frequent app crashes and freezes
  • ⚠️Poor network signal and coverage
  • 🔌App doesn't work without data connection
  • 💳Payment processing failures
  • ⏱️Extremely slow loading times
  • 🚫Login and authentication issues
  • 📵Non-functional customer service chat
  • 💸Double billing and unauthorized charges
  • 🔄Outdated and obsolete application
  • 📱iOS compatibility problems
See all reviews

What's New in App Tuenti

3.1.0

October 18, 2026

Estamos trabajando en una evolución importante de nuestra experiencia digital. Esta actualización incluye mejoras de ajustes internos que nos permitirán seguir incorporando novedades para nuestros usuarios. ¡Muy pronto podrás descubrirlas!

More

User reviews

Most RecentHighest RatedLowest Rated

Decepción

Desde que cambiaron la empresa , los megas acumulados desaparecieron y unos esforzándose todos los meses en poner las recargas antes de tiempo para acumular los megas
AAnsai-24

TERRIBLE

Whatsapp y Spotify no deberian consumir las megas y si las consume y de paso recargue un nuevo combo y todo lo que tenia acumulado se perdio, supuestamente seguiriamos acumulando, terrible la verdad lo que han Actualizado.
UUserAve028

Pésima app, nunca sirve.

La aplicación siempre está en mantenimiento y te duplica los cobros cuando haces una recarga. No usen la aplicación, no quieren reembolsar sus propios errores
Hheartless_vi

Nada

Están elevando mucho sus precios bájenle.
RCRobinho CV

Ok

Ok
P6Patrón 67
See 111 more reviews

Developer apps

Mi Tigo Ecuador
Mi Tigo Ecuador

by OTECEL S.A.

📊 Productivity

(2.4K)

Free
See developer apps

User experience

🐞

Reported Bugs

14 issues

App displays blank white screen

Bug

Number validation rejects valid Tuenti numbers

Bug

Login codes never arrive or are rejected as incorrect

Bug

Registration process fails to complete

Bug

Error messages: 'UPS something went wrong', 'Try again later'

Bug

Balance information fails to update

Bug

App crashes when switching between multiple lines

Bug

Payment transactions debit but don't activate combos

Bug

Chip activation fails with error messages

Bug

Date picker fields not displaying properly

Bug

App freezes on email entry screen

Bug

Persistent 'sin conexión' (no connection) errors

Bug

Double charging for same combo on same day

Bug

Cannot add or modify payment card information

Bug
✨

Requested Features

6 requests

Dark mode/night mode option

Feature

Widget for home screen information display

Feature

Improved login options for existing accounts

Feature

Better data usage tracking and visualization

Feature

Phone-based customer support

Feature

Ability to manage multiple lines seamlessly

Feature

FAQ

What does App Tuenti do?

App Tuenti allows you to manage your mobile plan, check your data, minutes, and SMS usage, and purchase additional services. You can also activate subscriptions, top up your account, and request new SIM cards.

What are the key features of App Tuenti?

Key features include receiving 1GB of free data upon first download, activating the Tuenti PRO subscription for automatic data accumulation, purchasing Combos and top-ups securely, and managing your account details like Gigas, minutes, and SMS.

Is App Tuenti free to download and use?

Yes, the app is free to download. While the app itself is free, users can purchase Combos, Comodines, and make Recargas within the app using their credit or debit cards.

What kind of customer support is available?

The app offers 24/7 customer support through a virtual assistant. You can also check the status of orders placed on tuenti.ec and review frequently asked questions within the app.

What are the common use cases for App Tuenti?

Common use cases include checking your remaining data and minutes, topping up your mobile balance, activating new data plans or subscriptions, and managing your Tuenti mobile line and services on the go.