Love!!!
Garbage
Improve Recommendations for Sleep Sound Listeners
It would be great if Apple Music could recognise sleep/ambient audio differently, or offer a setting to exclude certain playlists or listening sessions from influencing recommendations. I’d love to be able to use Apple Music for sleep sounds without having them constantly appear when I’m trying to listen to my normal music.
Pushed options
Plays music when I don’t want it to
Albums
Please add a sleep timer
Like Apple Podcasts sleep timer would be perfect
Amazing
A disappointing experience for long-time Apple users
Unfortunately, Apple Music has become increasingly frustrating for people who actually own their music.
The biggest issue is syncing to iPhone. Compilation albums and albums with multiple artists that are perfectly organised on my Mac can become fragmented on my iPhone, with individual tracks appearing as separate albums. I’ve tried correcting Album Artist information and other metadata, but this only fixes some albums.
Album artwork is another ongoing problem. Artwork that is correct on my Mac can disappear, be replaced with artwork from another album, or become incorrect after syncing. Even Apple’s “Find Album Artwork” function frequently selects the wrong artwork for albums, just selecting something with a similar name.
What makes this particularly frustrating is that none of this was a significant problem with iPods or earlier generations of iPhone. Apple built its reputation on making the iPod the best way to carry your personal music collection. I don’t understand why that experience has become less reliable as the technology has progressed.
I appreciate that Apple Music is now heavily focused on streaming, but there are still customers who have invested years and a significant amount of money building their own music libraries within the Apple ecosystem.
I’ve been buying Apple hardware and services since 2007. Where is the support for those customers who bought into the ecosystem and built their lives and media libraries around it?
I don’t expect Apple to prioritise every legacy feature, but accurately syncing my own music, preserving album groupings and displaying the correct artwork should be a fundamental function of a music library app.
Please don’t make customers with large personal music collections feel like second-class users simply because they don’t subscribe to Apple Music.

