Rémy
Bien organisé
Response from developer
Merci!
Glitchy and painful
I think if I were to think about which website to choose retrospectively, I would not recommend Appy to anyone. The app would constantly glitch, stop working, and messages on the days of the events wouldn’t reach people from admin accounts. I also think it’s a pain to customize - we mainly picked it because we had several events and needed the notification and RSVP function. However, this was a nightmare app - we had better luck with the free websites.
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Response from developer
We would have happily suggested troubleshooting steps if we knew about your issues as they were happening so we could save you the frustration. We also always look on how we can improve the platform so please send us more details on your experience to support@appycouple.com.
Do not waste your time
Extremely tedious. Very difficult to use. I’m sure there are better options out there. Time consuming.
Terrible Experience and No Refund
This app was a complete waste of money and a HUGE waste of time just trying to design and send save the dates. Terrible user interface. No way to send save the dates without already having a contact’s email address. No way to easily collect email and physical addresses for guests. After battling the site for hours to get it to work (I’m tech savvy and had help from others) I finally gave up and purchased another app (it’s called Joy—love it!!). It was after the 14 day refund period when I reached out to request a refund; denied. Please don’t waste your money on a terrible user interface and customer experience.
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Response from developer
Our refund policy is indeed 14 days which is longar than most online services and should be a long enough time frame to explore all our features. As you past it by quite a long time we offered to assist with any issues but you refused to share them which is a shame because we could have advised you on how you could send a link to a digital card via text/social media instead of email or where to find the Address Collection form/button options where guests can enter physical addresses as well as email, etc. We also have an FAQ page that gives instructions on all our features like those mentioned above.
Doesn’t work well with more than one invite
Doesn’t work well with more than one invite
Response from developer
You can create and send multiple email invites using our Appy Studio or a link to a digital card by text as many times as you like. If you want more tips and assistance please contact us at support@appycouple.com or see here: appy.zendesk.com
Very helpful
This app has helped us learn do much about the wedding! Very useful.
Impossible to cancel subscription
I’ve gotten no customer support on how to cancel my subscription - it was auto renewed without my permission. Customer support has not replied to multiple emails.
Disappointing
This app came up in multiple searches for the best wedding planning apps. Unfortunately, it’s not a wedding planning app - it’s specifically for organising and liaising with guests. That’s absolutely very important - something we all have to do! However, if you’re looking for an app to help you with planning, checklists, etc - this is not for you.
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Easy To Use
This app has a lot of different things you can do to edit your event. It's also pretty straightforward and easy to use.
Response from developer
Thank you for the review Joël
Bad for pictures
If having photos on app and website is what you need, I would not use appy. Other app services are way better at this.
A pity because the rest of the features are good.
A pity because the rest of the features are good.
So so
Definitely not as user friendly as I thought. Very frustrated with their “widgets” which is how you enter choices like for meals. A
J
O my o m m
Outstanding
The web design is top notch!!!
Not worth money, very glitchy
There were many free wedding website options to choose from but we chose to go with Appy couple so that we could have the app and the many app-related features it offered.
We were so disappointed with the Appy Couple app. The features we were most excited about were the ability for guests to upload photos to the photo gallery and the push notification feature... neither of which worked!
The photo gallery was extremely glitchy and many guests received error codes. It wasn't clear anywhere that guests couldn't include captions. It was confusing for people to upload photos and not be able to say what they were of or why they were uploading them and it resulted in loading errors for many people.
The push notification communication feature never worked period. I tried it several times and no one ever received a message.
The worst part of all of this is that none of these issues became apparent until the week of the wedding when guests began using the app. While they did have responsive customer service, I was really busy that week and didn't have time to troubleshoot everything for everyone and it added stress to an already stressful event.
We were so disappointed with the Appy Couple app. The features we were most excited about were the ability for guests to upload photos to the photo gallery and the push notification feature... neither of which worked!
The photo gallery was extremely glitchy and many guests received error codes. It wasn't clear anywhere that guests couldn't include captions. It was confusing for people to upload photos and not be able to say what they were of or why they were uploading them and it resulted in loading errors for many people.
The push notification communication feature never worked period. I tried it several times and no one ever received a message.
The worst part of all of this is that none of these issues became apparent until the week of the wedding when guests began using the app. While they did have responsive customer service, I was really busy that week and didn't have time to troubleshoot everything for everyone and it added stress to an already stressful event.
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Fabulous site
My daughter and future son-in-law set this up for their wedding, it takes all the hardship from organising a wedding and puts it in one place for all guests to access
Wonky app
This app has some nice features but it just doesn’t flow seamlessly. I constantly have to edit information that I had already edited.
The guest list is a mess and I have had embarrassing situations of guests not being grouped together and others being grouped together that shouldn’t be. Just a wonky app. It shouldn’t have all these issues
The guest list is a mess and I have had embarrassing situations of guests not being grouped together and others being grouped together that shouldn’t be. Just a wonky app. It shouldn’t have all these issues
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Response from developer
Hi Maria, sorry to hear you experienced this. It sounds like there was some confusion regarding how the grouping works and perhaps some connection related issues. Did this happen on the app only or also on your website? If you are still experiencing this please contact our support at support@appycouple.com for assistance.
Terrible app
Full of bugs, time outs and bad UI/ UX
Use & easy of app
Terrible flow no zoom to page to take screenshots of content details
Absolutely terrible
I paid £10.99 per month for this but I can’t log in! It keeps saying I have already subscribed but won’t let me see my event or see guests who have RSVP’d to the event. My wedding is in 5 weeks and I can’t access anything! The hotels, location, food options and everything have been put on this useless app and I can’t access it! I’m freaking out, I have to start all over with the wedding arrangements. The worst is, there is no customer service to help me sort this problem. I will NEVER use this again or recommend anyone to!
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Multiple weddings … 1 at a time
I would have to say that before the pandemic, I would have given this app a five-star rating due to a less frequency of wedding attendances over the year period. However now due to post-pandemic weddings, I would’ve imagined that an update for attendees would be to have multiple RSVPs that would download onto my calendar at the same time. Unfortunately, I have to wait until one wedding is over to then set up my account for another wedding that I’ve RSVPed for the following three weeks after the prior wedding. A great update would be to showcase multiple RSVPs is that my email has confirmed a plethora of invites. It would also be great if other apps on my phone could coincide with this app including Waze/Google Maps etc. Otherwise, everything else seems to be ordinary. Good
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