AR Genie
AR Remote Visual Assistance
About
This app uses augmented reality to provide remote visual assistance for troubleshooting real-world problems. It enhances communication with live video annotation and 3D drawing tools to speed up issue resolution for industrial, electrical, and manufacturing sectors.
What's New in AR Genie
7.5.0
July 22, 2026
- Camera support in chat for capturing photos and videos. - General performance improvements and bug fixes.
Developer apps
FAQ
What kind of problems can AR Genie help fix?
AR Genie is designed to help troubleshoot industrial, electrical, manufacturing, and IoT problems. It facilitates quick and efficient resolution of real-world issues through remote visual assistance.
How does AR Genie improve communication?
AR Genie enhances real-time communication by combining live video streaming with audio and HD video. It also features live video annotation tools for clearer explanations and faster issue resolution.
What are the 3D annotation tools in AR Genie?
The 3D annotation tools allow users to draw, highlight, add text, arrows, and circles directly over real-world objects in the AR view. This provides precise visual guidance during remote assistance sessions.
Is AR Genie suitable for field service technicians?
Yes, AR Genie is specifically mentioned as a customer support AR app for field service technicians. It enables remote experts to guide technicians through complex issues.
What devices support AR Genie?
AR Genie is available on iPhones and iPads, leveraging their augmented reality capabilities for remote visual assistance.
What is the age rating for AR Genie?
AR Genie has an age rating of 4+, making it suitable for a wide range of users, though its primary audience is professional.
How often is AR Genie updated?
The latest version of AR Genie is 7.4.0, last updated on June 1, 2026. This indicates a consistent update schedule for the application.
Does AR Genie have ads?
No, AR Genie does not contain advertisements. The app is free to use without any ad interruptions.
