AR Genie
AR Remote Visual Assistance
About
This augmented reality application offers secure remote visual assistance to quickly identify and resolve real-world issues. It enhances communication and speeds up problem-solving through live video annotation and 3D drawing tools.
What's New in AR Genie
8.0.0
October 29, 2026
- You can now use the app in landscape mode on iPhone and iPad. - Performance improvements and bug fixes.
Developer apps
FAQ
What is AR Genie used for?
AR Genie is an augmented reality app that provides secure remote visual assistance to help users quickly find and fix problems in the real world, saving both time and money.
Does AR Genie have ads?
No, AR Genie is ad-free, allowing for an uninterrupted user experience focused on problem-solving.
What devices support AR Genie?
AR Genie is available for both iPhone and iPad devices, offering broad compatibility for Apple users.
How does AR Genie speed up issue resolution?
It uses live video annotation and 3D drawing tools, allowing experts to draw, highlight, and add text directly onto the real-world view to guide field technicians.
What kind of problems can AR Genie help with?
The app is designed to troubleshoot a wide range of issues in industrial, electrical, manufacturing, and IoT environments.
What is the age rating for AR Genie?
AR Genie has an age rating of 4+, making it suitable for a broad audience.
How often is AR Genie updated?
The latest version, 8.0.0, was released on October 29, 2026, indicating a commitment to regular updates and improvements.
What are the benefits of using AR Genie for customer support?
It enhances real-time communication between remote experts and field service technicians, speeding up the resolution process through visual guidance and collaboration.
