MrsRushing
The nicest people work @ my San Luis Obispo branch on Higuera Street. They take care of us like family. We look forward to our visits. They are very knowledgeable, but more importantly they’re very kind.
App Needs some work
The app needs a smoother interface. I use it primarily on an iPad and some of the features are just clunky.
Password problems
Works great, except that you constantly drops my password and so I am forced to reset the system every second or third time I use it
Best bank!
App is great, so easy to use
Best Bank
Personal, professional with a human touch!
Been using for a while
Works just like it’s supposed too
Sadie
Good
MrsRushing
The nicest people work @ my San Luis Obispo branch on Higuera Street. They take care of us like family. We look forward to our visits. They are very knowledgeable, but more importantly they’re very kind.
App and website
Suck!!! It’s horrible. Are we going back to the 80’s look?
PITA security layers
The app does the job. I think it’s better than their website. The security is a PITA.
Could be better.
Many banks automatically read the amount and take a photo. This app could be improved!
This app is the bane of my existence
This freaking never works. Face ID is a lie and never works and I keep on forgetting my passwords but the reset process sucks. Don’t mind the banking it’s self just the app
Just functional
This app routinely does work on weekends and some evenings. It lets me in where I can see the balance but hangs-up at the at the point. I can move on to transaction. I all can't log out. Plus I don't get my email that I was in the account.
Clunky
I finally got used to it, but it is not intuitive. Among other issues, the prompt to continue through a transaction is almost invisible.
lots of issues for the first year
Last version was comprehensive and efficient. This version is more cumbersome and somewhat hard to understand. the pending transactions and the displayed balance doesn’t make immediate sense. so i have to do some math to get a clear understanding of what my balance truly is
Poor aesthetics
The app seems to function satisfactorily with all the usual features. I think, however, the aesthetics are poor. The contrast between the text and the background is poor. Some of the lettering on the phone app is unnecessarily tiny. You have lots of customers, me among them, who don't see as well as they used to. take the hint!
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Still working out the bugs
I need to reset my password quite often. System is not state of the art. Face recognition goes belly up frequently.
Not as easy as before
I find the new font size too small and cannot be enlarged. Debits used to be in red with deposits in black. Now, there is a small minus sign that isn’t easy to detect. There are too many prompts to make a deposit or transfer.
Just functional
This app routinely does work on weekends and some evenings. It lets me in where I can see the balance but hangs-up at the at the point. I can move on to transaction. I all can't log out. Plus I don't get my email that I was in the account.
Where is Zelle?
The app is great for deposits which I usually use. However, to find Zelle is difficult.
