Arccaptain has limited verification signals. The AppsHunter Legitimacy Score for Arccaptain is 55 out of 100 points across 7 verification signals from App Store and developer data.

Arccaptain User Reviews

Name: Arccaptain
Rating: 1.6 (23 reviews)

Arccaptain

深圳市劲擎创新科技有限公司

🔧 Utilities

Customer Experience

Positive experience23.1% of reviews

Neutral0.0% of reviews

Negative experience76.9% of reviews

~ Based on 13 written reviews from the US App Store.

Is Arccaptain Safe?

Not enough ratings yet to assess Arccaptain.

Is Arccaptain Legit?

Arccaptain has limited verification signals. AppsHunter Legitimacy Score for Arccaptain is 55/100.

Based on 55 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

App works as advertised

I recently bought the 205 mp and I was able to use the app just fine with it. I am unsure why this app has so many poor ratings. It works great! Keep the awesome work and keep crushing out the old greedy companies of the past!

Hezada222

3 months ago

Verification

Good luck registering an account. I click “Get Verification Code” go through the authentication process, no code is produced. I’ve done this a dozen times now. I typed in a random number and it throws some error in Mandarin that I can translate. Hopefully the welder is better than their web tech.

joshs1776

8 months ago

Response from developer

Hi Josh, we deeply apologize for the frustrating experience with registration and the untranslated error messages. We take this very seriously and are actively improving our localization and system stability. Please reach out to us at support@arccaptain.com so we can look into your account and assist you in getting set up immediately. We’d love the opportunity to make this right!

Garbage

Cat even register. It gives you a stupid puzzle piece to move that won’t

Arccaptain sucks

8 months ago

Response from developer

Hi, we sincerely apologize for the frustration caused by the puzzle captcha verification during registration. We understand how annoying this can be, and we are working on optimizing this experience. Please reach out to us at support@arccaptain.com so our team can assist you directly with account setup. We really appreciate your patience as we work to improve this for you.

Not in english and stuck in a loop

I downloaded this to work with a TIG 205P Pro (2025). Can’t get past the create account screen. The ToS and Privacy are not in english. Where is the english version?

3N3RGY™

9 months ago

Response from developer

Hi, we sincerely apologize for the frustration while setting up the App for your TIG 205P Pro. We deeply regret the inconvenience caused by the untranslated Terms & Privacy Policy and the registration loop. We are actively updating these policy documents and fixing this issue. Please contact us at support@arccaptain.com so we can assist you with your account setup and help you get connected to your welder right away.

App not working

Cannot even open account.

Srichmond1177

a year ago

Response from developer

Hi, we sincerely apologize for the inconvenience caused by not being able to open or create your account. We take this issue very seriously. Please reach out to us at support@arccaptain.com with details about the issue (or a screenshot if possible), and our team will help you set up your account right away. Thank you for your patience!

Works well enough

I didn’t have any trouble logging in. It’s a pretty basic capability app. Hopefully it’ll get more capability but for now it’s worth using.

agk81akd

a year ago

Response from developer

Hi, thank you so much for your feedback and support! We’ve recently released a new version with continuous improvements and feature updates. We’d love for you to update the app and try it out! If you run into any issues or have further suggestions, please feel free to reach out to us at support@arccaptain.com. Happy welding!

WTH!

Can’t get it to connect! Brand new CUT 55 MP and it won’t connect.

FJ BOOZR

a year ago

Response from developer

Hi, we sincerely apologize for the connection issues with your new CUT 55 MP. Please make sure Bluetooth and Location permissions are enabled on your phone and try restarting the machine and App. If it still won't connect, please reach out to us at support@arccaptain.com so our team can help troubleshoot and resolve this for you as soon as possible!

Won’t work….

Tried to make an account and I can’t get past the stupid “puzzle” pics.

I'm r.d.

a year ago

Response from developer

Hi, we sincerely apologize for the terrible experience and frustration caused by the puzzle verification. We have recently released a new version of the app with optimizations to improve this experience. We kindly invite you to update to the latest version and try again. If you still encounter any issues, please don't hesitate to reach out to us at support@arccaptain.com so we can assist you directly. Thank you for your patience!

App won’t let you do anything

The puzzle feature when you first open the app won’t let you do anything so I cannot open the

Lilbeann

a year ago

Response from developer

Hi, we deeply apologize for the frustration caused by the puzzle captcha when opening the app. We understand how annoying this issue is and are actively working to optimize this process. Please contact us at support@arccaptain.com so we can assist you directly with getting through the setup. We really appreciate your patience!

Easy use

Easy use. Good to remote control. Digital.

Rene 390

a year ago

Literally useless

Bought the Bluetooth version Cut 55 Pro specifically for the app usage and I can’t even create an account. Constant error messages. Tried to circumvent that by registering online, NOPE. Will not allow me to log in. To verify anything, you have to complete a puzzle thing but it won’t even allow you to interact with it to complete the freaken thing. Tried logging in through Google accounts, same issue. Will not allow me to verify or login. So, the whole feature based aspect is useless without access to the app that is clearly not formatted for iOS usage. Not sure where all the people in reviews got their app verification from, but whatever version this is, is useless. Should have just bought the cheaper version without the app control had I known this would be what I’d have to deal with.

NoRegrets187

a year ago

Response from developer

Hi, we are truly sorry for the extremely frustrating experience you’ve had with your Cut 55 Pro. We fully understand how disappointing it is after explicitly purchasing the Bluetooth version for the app features. Please be assured that we take your feedback very seriously, and our team is continuously updating and optimizing the app to fix these iOS compatibility and registration issues. We’d love to help resolve this for you right away—please reach out to us at support@arccaptain.com whenever you're convenient. Thank you so much for your patience as we work to make things right!

Worthless

Tried to register using the app and it would not give a verification code. Cannot register through the app or the website…. Why?

Lumpkins25

a year ago

Response from developer

Hi, we sincerely apologize for the bad experience and frustration caused by not receiving the verification code. We have recently released a new version of the app with improvements to our verification system. We kindly invite you to update to the latest version and try again. If you still encounter any issues, please reach out to us at support@arccaptain.com so we can assist you with your registration directly. Thank you for your patience!

Junk

Downloaded the app to use with my welding machine, attempted to register but couldn’t. My chosen password was 9 characters (letters, numbers and symbols), the app tells me that the password must be 6 characters (letters and numbers). So chose a different password without the use of symbols. Then the app said something in Chinese. I have no idea what it said as I don’t read/write/speak Chinese. App is useless to me in its current state.

Chrishjr76

a year ago

Response from developer

Hi, we deeply apologize for the frustrating registration experience, especially regarding the password restriction and untranslated Chinese error messages. We take this feedback very seriously. Our team is continuously updating and optimizing the app to improve localization and account setup. Please reach out to us at support@arccaptain.com so we can assist you directly with creating your account. Thank you for your patience!