They suck
Addicted but…….
Response from developer
Hello, thanks for your feedback. Our platform is skill-based, so results may take some time while matching similar-skilled players and waiting for all games to finish. This is not intentional or designed to encourage deposits. All winnings are credited once a match is fully completed. If anything looks incorrect, please contact our support team or email support@pineconegame.com and we’ll be happy to help. We appreciate your feedback on Gin Rummy and ongoing updates.
No Choice
There is NO way to stop the game or go back to the main menu, you simply MUST play the game you never wanted to play to begin with
After I calm down, I'll come back & TRY to navigate this idiocy,but until then, I'd rather play catch with my ipad
Response from developer
Hi there! Please contact our customer support team through the in-game help center, and we’d love to understand what happened and help resolve any issues for you.
Fan taste ick
Promo codes
Never win
Not what is cracked to be
Response from developer
Sorry for the unpleasant feelings. To better help you, please contact our customer service at any time if you encounter any issues in the app. We are always here to assist with your concerns. Wish you have a great experience in our games.
Addicted!!!!
Don’t use bots
Withdrawal
Response from developer
Hi there! We're sorry to see that you had an unpleasant experience. Sending your withdrawals to you as soon as possible is our top priority. Would you please contact us via support@pineconegame.com? I will check your message in person. Hope to hear from you soon.
Addictive but brilliant
Hiking
OkieDoki
I love this game
Withdrawals
Fun. But
Response from developer
Thanks for your review. We provide a skill-based gaming platform where you are matched with real players around your skill level and play with the exact same game board. Different game strategies will affect the game results. Feel free to contact our customer service at any time if you encounter any issues in the app. We are always here to assist with your concerns. Wish you have a great experience in our games.
My review
Response from developer
Dear player, we're sorry to hear about your experience. We’d like to clarify that all players in our game are matched fairly, and the outcome of each game or spin is based on real-time performance and luck — not favoritism. Withdrawals are processed according to our terms, and any fees are clearly stated before transactions are completed. As for the Wheel and rewards like high-value prizes — they’re real, but rare, just like in any prize-based system. We truly appreciate your feedback and encourage you to reach out to our support team if you'd like us to look into your account or any specific match in more detail. Thanks again for playing, and we hope to improve your experience going forward.
