Claude
Doesn’t work
Response from developer
We’re truly sorry to hear about your experience and apologize for the inconvenience. The continuous loading issue you encountered may be related to internet connectivity or missing permissions such as camera access. Please make sure the app has the necessary permissions and a stable internet connection. If the issue persists, we’re here to help. Feel free to contact us directly at contact@artworkidentifier.com so we can either assist you in resolving the issue or guide you through the refund process. Thank you for your understanding, Artwork Identifier Team
Nil Pointes
Doesn’t work
Response from developer
We’re very sorry to hear about the issues you’ve experienced with the app. The endless loading you described can sometimes be caused by missing permissions (like camera or storage access) or an unstable internet connection. We understand you’ve already tried reinstalling — thank you for your patience. Please reach out to us directly at contact@artworkidentifier.com so we can investigate the issue more closely and help you get the app working as intended. Your feedback is important to us, and we’re committed to improving your experience. Best regards, Artwork Identifier Team
New Member
Response from developer
We’re truly sorry to hear that the app didn’t meet your expectations. Artwork identification — especially based on signatures — can be challenging depending on the clarity of the image, lighting, and database coverage. We’re continuously working to expand and improve our recognition system. We’d love the opportunity to look into the specific case you experienced. Please feel free to reach out to us at contact@artworkidentifier.com so we can assist you further or help you with a refund if needed. Thank you for your feedback — it helps us improve. Artwork Identifier Team
