Media Tab Gone
I don’t know what happened with the new update but not being able to access the media is a huge inconvenience. Fix it. Stop changing things to make it better, when it makes it worse.
New update (fix dark mode)
Edit: (fix dark mode and it will be fine) currently can’t see anything while in dark mode. New update is missing so much. The old version was near perfect. It had an issue with a coupon that I created that never actually applied the correct discount. Now the app is unusable. Missing tab labels on each listing. It now lists listings by order number rather than when they were actually delivered. It’s horrible. I will update my review when these issues are addressed. Aryeo Go is currently terrible. Used this company for 2 years and only had a hand full of problems but this is utterly awful.
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Love the service
Thanks for the app and all you do.
new update is bad
like most people who use this app, a big part of my business runs through it, previous to this recent update there were several crashes but all of the necessary info i'd need was available. its not anymore, the order sheet customers fill out is no longer there. also itd be super useful if i could add edit appointments from the app.
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Becomes unresponsive
This app is essential to my daily life, but unfortunately, for myself and a few other team members the app repeatedly becomes unresponsive with the current version. It becomes unresponsive when switching between apps and back. Support hasn’t been able to figure it out and it’s the only app on my phone that suffers from this issue. It’s probably something related to the latest iOS 18 version that the developers haven’t corrected or identified but either way I’m forced to use the web version until this is resolved.
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Totally broken
App freezes nonstop. It’s completely unusable.
Used to love it
This app has been a vital part of our business and until recently we loved it! However, over the past couple of months, the app constantly freezes in the middle of setting up orders and appointments, making the app virtually unusable.
Freezes non-stop iOS 18+
I keep my OS and apps 100% up to date. This app has been useless for quite a few months. It always freezes.
Not working
App not working since recent update
Cannot view any appointments
Cannot view any appointments
Don’t update
I’ve just updated the app and it is not showing any of my bookings. Works fine on my laptop but not helpful when I’m on the road?
It was a great app!
Loved the ease of this app and it’s on the go functionality for me as a photographer to send clients their photos if I couldn’t get to my computer quick enough. Lately though, I can’t view any projects present or past. I can’t search for any listings, and no filtering helps. Wish this could get fixed or at least I could figure this out.
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Response from developer
We apologize for the inconvenience! Thank you for reporting the issue with viewing projects — we are working right now to sort out this issue.
New update very buggy
Unfortunately I am reviewing because I’ve had a very poor experience with the new update, July 2023. I really loved the previous version of the app, it was super handy and intuitive. My favorite part was being able to view the final product/media that was delivered to the agents so that I new they were getting what I promised them.
Now with the new update, theoretically you can view it but every time without fail, now over 10 times I have tried, I click the order that I have finished to view the photos and the app just turns completely blank. White screen. I have to clear the app and try again. Unfortunately I have not been able to view any of my orders after I’ve delivered them to the agent since the update. Please fix! Thank you
Now with the new update, theoretically you can view it but every time without fail, now over 10 times I have tried, I click the order that I have finished to view the photos and the app just turns completely blank. White screen. I have to clear the app and try again. Unfortunately I have not been able to view any of my orders after I’ve delivered them to the agent since the update. Please fix! Thank you
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Game changer!
New review: The July 2023 update is a game changer! I love being able to schedule, reschedule appointments on the go! I updated my rating from 4 to 5 stars.
Original: The only thing holding this app back is being able to create an order on the go. I don’t currently offer my clients a way to self book and need to do that myself. Having the option to do it via the app would be a game changer.
Original: The only thing holding this app back is being able to create an order on the go. I don’t currently offer my clients a way to self book and need to do that myself. Having the option to do it via the app would be a game changer.
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Almost excellent
The only thing holding this app back is being able to create an order on the go. I don’t currently offer my clients a way to self book and need to do that myself. Having the option to do it via the app would be a game changer.
THE BIG STUFF
It can be a BIG 5 star if they can add client notes to the app so my photographers can see notes on the order page, lockbox info, ect instantly.
Fixing the accuracy of the map integration for driving directions.
Fixing the accuracy of the map integration for driving directions.
Downloads don't work
The app is convenient for looking at photos although it does glitch sometimes and needs to be closed.
The main reason I downloaded it was to be able to save photos to my phone quickly or social media posts and thst feature does not work.
The main reason I downloaded it was to be able to save photos to my phone quickly or social media posts and thst feature does not work.
It’s great but…
I wish I could say that an order is paid outside of aryeo payment system such as venmo, cashapp, zelle through the app to give access clients access to the downloads. Everything else is great!
App crashes everytime i download print quality photos selection
App crashes everytime i download print quality photos selection on my IPhone 12 pro max
I have a lot of freespace on it
I have a lot of freespace on it
Appointments/Confirmed tab
This tab needs to have the listings listed the other direction. The way it is now I have to swipe to the bottom of my appointments to see tomorrow. It’d save time in app if we could see the next appointment at the top, instead of my furthest confirmed appointment on the calendar. Also need to be able to see notes for appointments in app, when working with teams using internal notes on appointments is crucial and as it is now we need use a web browser and the app if we want to be able to see what managers/customers are saying/asking for specifically.
Other than that the apps been great! Helps a lot when out of office.
Other than that the apps been great! Helps a lot when out of office.
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Response from developer
Hey uhhhhwill, this is the lead mobile developer at Aryeo. If you have a minute, can you please reach out directly to our support team? We’d love to get this problem fixed for you :) **EDIT** We've identified the issue and it should be fixed in the next update of the app.
Good start but lacks ordering.
The app looks good but I wish they had the ability for clients to also order new services. Hope they add that in the future.
