Great Frame, Bad App
Response from developer
Hello. We are very sorry that our photo frame did not meet your expectations. If you encounter any issues while using it, we recommend contacting the official store's customer service for assistance.
Glitchy
Response from developer
Hello, we apologize for the inconvenience caused by the photo frame issue. Please contact the official store's customer service to resolve the malfunction with the photo frame upload function.
Does not scroll through all downloaded photos
Great App! Missing Feature
Gmann
Needs work
I know it’s not optimised for Mac, but I would also really appreciate the ability to drag files from Mac Finder directly into the app🙏 I don’t keep much media on my phone, so have to keep sending to my phone, uploading, then deleting. At the moment only allows upload from the Mac photos app.
Happy with it, please keep improving it.
My picture frame
Setup was quick — literally plug-and-play with USB-C, and it worked straight away with my laptop. The build quality feels solid, and the slim design looks clean and modern.
The built-in speakers are decent for casual use, but I’d still recommend headphones or external speakers for better sound. Overall, for the price point, it’s excellent value and does exactly what it promises.
Would definitely recommend it to anyone needing a portable second screen.
Good value for what you pay
Response from developer
Thank you for your support. We will continue to follow up on your feedback to ensure that it meets your needs.
Great Frame; Horrible App
Response from developer
We apologize for the inconvenience; the issue you mentioned has now been resolved. You can use the service with confidence.
Crashes
Response from developer
We sincerely apologize for the negative shopping experience. You are correct; this issue may indeed be related to the Wi-Fi connection. We kindly ask for your patience; once you click "Upload," the photos will automatically upload to the frame on their own.
Unable to upload a normal video
Crashes
Magical!
App issues
Response from developer
The app has uploading issues it will get stuck and you’ll have to exit the app and restart the photo search in your own library sucks since the app is glitchy. Not a fan of this issue considering returning
App crashes a lot
My app is glitchy.
Response from developer
Hello, regarding the issue you mentioned, we have already fixed it. You can now update to the latest version to resolve this problem.
Uploading frustrations
Response from developer
Hello dear customer, truly sorry for the inconvenience bring to you. We have optimized our app system and this problem has solved. Please try to upload photos again. Sorry for the inconvenience bring to you again. Please contact us if meet any problems. Have a nice day!
