Ascend Federal Credit Union User Reviews

What users say

Top reviews

bestest bank ever!

i’ve had a bank account with ascend for over 10+years… it’s allways stayed open even when i was going threw tough times& allways helped me with any issues! i allways recommend ascend credit union& will for Life! tge people are way nice& concerning& carrying. thank you ascend!☮️✝️🤍✌️🕊️🙏

Understandable

Out of all my-banking apps my Ascend has been by far the easiest to use..

Awesome

Great bank/cu you can do a lot with this bank but do need to be updated every other week and need some alerts like deposit alerts and transaction details. They deserve the credit that they need because they are friendly plus outstanding people.

Great App

Easy to use. Fast response for support. Helpful friendly staff a few key strokes away

Buggy

while it is improving, this app is incredibly buggy. There needs to be a major UI overhaul and there’s a lot that doesn’t make sense. I needed to be more intuitive.

Needs some iPhone fixes

My husband doesn’t seem to have issues on his android. Some time ago on my app it requires me to at least tap the memo area before giving me the option to finish transferring money between my accounts. I never had to do the previously and it’s annoying, especially if tapping on the screen it doesn’t respond to me hitting the memo area just right. Then I can’t finish the transfer.
Making this hard is that the menu on the bottom of the screen/app is in the way. When I am on my accounts page looking things over, if I start scrolling down the page, the menu bar at the bottom moves to the middle of the page. Please fix this so the menu bar isn’t in the way and transferring money between my own accounts isn’t a nuisance.
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The best one!

I adore this credit union! Fast, friendly, courteous, thoughtful and fun!!!

Simple to use

Simple to use, is a stable app. It does glitch in the Zelle features but once you learn the bugs it’s okay to use.

ACFU IOS App

The IOS application is working great. A nice to have is for pending deposits to show as pending. It’s a little difficult to determine which ones are being held.

Terrible app. The app keeps locking me out. And every time I put in my password it tells me that it

Pack

Exceptional!

I am happy to be part of ASCEND FCU! It never lets me down and has the BEST customer service. It feels like family :)

Review

Very good App , easy to use .

New App Layout

New app layout is awful and buggy/ laggy

Real time data

I wish the transactions were more real time let it was a couple of years ago. It takes a couple of days for things to show up on my account.

Going good so far

App looks good

Best decision ever

I am so happy I opened an account here great app and staff

The Best Credit Union

I love Ascend

Great App!

User friendly; allows me to view all my accounts.

User Friendly

I’ve used many other bank apps and this is the easiest app to use. Thank you for making it user friendly.

Online banking

Love it!! The app often updates to make things easier!