Review
I like Ascentra mobile
Ascentra App
I use this app on a daily basis to keep track of my balance on each of my accounts. I do appreciate the ease of use of the app, it gives me comfort.
Love the changes
This has streamlined the online banking experience. I use this app almost daily.
Great
This app is so convenient! I am able to see all my kids accounts since I’m on them and able to easily transfer money around.
Slow
Runs too slow. Balance is never accurately updated
Works great
Works great!!!!!!
Great
Great app, all the info I need is on it, 👍🏻👍🏻
I hate this app!
It never saves my login says it’s wrong and o know it’s right! Money takes forever to go out of the accounts!
Great
Love how convenient it is especially with the different all the locations available. Also the staff are very helpful. Especially the 3rd Street Staff. Carrie has a great team.
Easy to use
Super easy to use and navigate menus
I Love the recent updates
I feel like it needs to give you the option to know your cc amount due somewhere most credit card apps I use show it with easier access. Other than that it’s great!
Getting better, keep working on it!
Nice and simple. I would like:
(1) Ability to login with 2-factor authentication using a text message instead of having to choose between phone call or email.
(1) Ability to login with 2-factor authentication using a text message instead of having to choose between phone call or email.
Ascentra app
Ascentra’s app is user friendly, at least for me it is easy to navigate my accounts , to make transactions , to check transactions past and present. Never had any problems with it .
Rating
Convenient
Really like the digital banking
The lady that helped us opened our accounts gets a 5 star. Great customer service and so kind!
Love Ascentra Bank and App
I love everything about my Ascentra bank and the app. All of the workers on Grant Street are amazing. And the app is very useful.
Ascentra
Muy buena aplicación y muy accesible en todo
Change Isn’t Always Good
All the changes and updates made it more difficult to use.
Works great
Works great!!!!!!
Too much bloat
This newest update isn’t very helpful. I feel there is too much bloat on the main screen. It was so much easier to see all of your accounts right as you open the app. Now you have to click “view all accounts” and then it will take you to a different page. I know you can favorite them but you can’t see more than 10. For someone who has more than 10 it is very frustrating to have to keep clicking back and forth. Please change it back to how it was before!
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