Ascentra CU Mobile User Reviews

Customer Experience

Positive experience86.3% of reviews
Neutral3.8% of reviews
Negative experience9.8% of reviews

~ Based on 183 written reviews from the US App Store.

What users say

Is Ascentra CU Mobile Safe?

Ascentra CU Mobile appears safe based on user ratings. AppsHunter Safety Score for Ascentra CU Mobile is 91/100.

This assessment is based on 828 user ratings, with an App Store average of 4.6/5.

Safety Analysis

88.6% of ratings point to a safe experience
3.5% of ratings suggest some concerns
7.9% of ratings point to a risky experience

~ Based on 719 App Store ratings for Ascentra CU Mobile.

Is Ascentra CU Mobile Legit?

Ascentra CU Mobile appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Ascentra CU Mobile is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Improved!

This app is much better! You can see your balances much better!

Liked the old version

I really liked the way it was. I’m tired of everyone thinking change is a great thing. The new additions are like a step back.

Could be more refined

The app seems thrown together and it’s like you just made an app, just to have it. It’s not fun to use. Its old design isn’t pleasant while using it and it doesn’t run smooth. It would also be nice to have a digital debit card separate from your regular one. Something that changes card numbers. Just as a backup for unforeseen situations.
Show more

Ascentra

Muy buena aplicación y muy accesible en todo

Easy to use

The Ascentra app is so much easier to use than other banking apps!

Works as advertised

Just feels very clunky and restrictive and, if you forget your username u have to go on site to figure that stuff out.

slightly behind the times

I love Ascentra Credit Union, the mobile app it’s just ok, nothing is going to blow your mind and matter of fact it may of gotten a facelift but still remains behind the times. Now that Zelle isn’t its own independent app any longer it sure would be nice if you guys offered it (Greenstate CU did) not too long ago we finally caught up and got the chips but tap wasn’t included and then that rolled out finally… love love love Ascentra CU but we are bringing up the rear for far too long.
Show more

Ascentra

Very easy to navigate through all the menus and very user friendly

Great

Great app, all the info I need is on it, 👍🏻👍🏻

Ascentra

I’ve always enjoyed Ascentra Credit Unions services. I continue banking with them due to their friendly apps and professional employees.

Easy to use

This app is easy to use and didn’t take me much time to figure out. I do miss the ability to do a quick check of my account balances without logging in.

The best

It’s easy to navigate, it’s great!

Great App

This app allows me to consistently keep track of how I spend my money. It’s very convenient.

New app access

I think it’s ridiculous you have to have a certain type of phone and update to access the new app. I can no longer access my account via app because my phone does not support it.

Rating

Convenient

Great Banking app

Secure and easy to navigate.

Works great

Works great!!!!!!

Ascentra

I have no problem with the system

I like this App

I feel like it needs to give you the option to know your cc amount due somewhere most credit card apps I use show it with easier access. Other than that it’s great!

Bad

slow and constantly kicking me out of the app