Needs another update
This keeps going blank all of a sudden and won’t work
Never been great
For such a large company you’d think their app would be better. It’s never been great but since upgrading my phone to the 18 pro I’m now welcomed with a cream blank screen every time I open the app where nothing loads until I close and reopen the app again. I have in recent conversations been told by people they don’t shop at Asdas purely because the app drives them mad. I’m getting there too!
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Useless
It is not possible for an app to be as useless or as pointless as the ASDA app. Why is it always so difficult with you people. You create an app to make things easier for your customers not worse.
The navigation, settings, payment, points etc all just terrible and don’t work.
The navigation, settings, payment, points etc all just terrible and don’t work.
Not Working
Ever since my new credit card was added, I can’t buy my shopping..
Rubbish at mo
Deleted my shop again because can’t change or add items
Asda rewards
What’s the point of asda rewards? You get nothing? Ever
Error for over a year
Incorrect turnstile token error message when I try to log in - no resolution from support. Switched to Sainsbury’s
Not able to zoom in on products.
Please could you look at being able to zoom in on products. This It’s a really really bad fault.
Keeps crashing
Crashes when I open it
Appalling
I don’t know why I persist with this appalling app. I am frequently locked out until U update my password. Plus why do search results have absolutely nothing to do with what you have written in the search option.
Just sort it out
App crashes constantly and has to be closed and reopened. The search bar also brings up all sorts of random stuff
Awful
By the time I mess about trying to complete an order, I could have made the 20 min journey to store and bought the items myself
Seriously
I want to know why you haven’t added in photos of the food. I would understand if it was a one off but this seems to be a reoccurring issue.
Asda app
Probably the worst app I ever used, sometimes it’s impossible to pay for your groceries, a real pain to deal with
Sign Up
Cannot sign up. Never receive verification codes to email. Tried resending multiple times. Will have to shop elsewhere.
Terrible
I don’t know if its just on my phone but the app just shuts down constantly I always end up using safari. I have the latest iPhone too and the app is up to date.
Not the best UX
App is fine, does what it needs to, but can be so frustrating.
For example, when scrolling through the ‘Regulars’ section, selecting the tick box to add these items, it’s too easy to accidentally select the image of the product which takes you to that product. When you go back to the ‘Regulars’, the check box has stayed ticked but the amounts of all items that you amended has reset. So frustrating.
For example, when scrolling through the ‘Regulars’ section, selecting the tick box to add these items, it’s too easy to accidentally select the image of the product which takes you to that product. When you go back to the ‘Regulars’, the check box has stayed ticked but the amounts of all items that you amended has reset. So frustrating.
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Slow, laggy, worse than it was 5 years ago
I'm genuinely unsure how this app has gotten worse between now and 5 years ago when I'd left the UK, but it has. Slow, bad UX
No proper maintenance
Payment was not going through and my gift was balance was deducted but order was not placed
Keeps singing me out
The app keeps signing me out and keeps asking me to sign in every time when I use the app.
It needs to keep me signed in please fix.
It needs to keep me signed in please fix.