My go to app
Trusted sidekick
Great free version
Great free version of app. Have not tried the pay app. Only issue is heart rate sync with Apple Watch is intermittent. Otherwise nice app!
IT support? lol, no
I’ve been a Runkeeper customer for 10 years. Recently, upon trying to log back in, I received a JavaScript error “undefined is not an object.” I use the feedback button to contact the app developer, which promised they would reach out to me “right away.” over the course of multiple messages, I received one reply, suggesting I clear the cache, delete and reinstall. I did this multiple times, even changed the browser, and still receive the same error message. I’ve now informed them multiple times that their “fix” didn’t work - no help. I am still able to log onto the desktop version, so this is an app issue. Support from the developer has been really disappointing.
Update: now nearing two weeks that I’ve been unable to use the app.
Update: now nearing two weeks that I’ve been unable to use the app.
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Pausing
Pauses even when im still moving
Constant Sync Issues
The sync between Garmin and Runkeeper just stops working all the time with no warning and no way to it fix, other than manually uploading. Fix your integration. This app is useless as it currently is.
