ASICS Runkeeper User Reviews

Customer Experience

Positive experience73.9% of reviews
Neutral6.5% of reviews
Negative experience19.6% of reviews

~ Based on 2,999 written reviews from the US App Store.

What users say

Is ASICS Runkeeper Safe?

ASICS Runkeeper—Run Tracker appears safe based on user ratings. AppsHunter Safety Score for ASICS Runkeeper is 96/100.

This assessment is based on 377,917 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.9% of ratings point to a safe experience
0.9% of ratings suggest some concerns
1.2% of ratings point to a risky experience

~ Based on 377,917 App Store ratings for ASICS Runkeeper.

Is ASICS Runkeeper Legit?

ASICS Runkeeper—Run Tracker appears to be a legitimate app. AppsHunter Legitimacy Score for ASICS Runkeeper is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

My go to app

Trusted sidekick

Great free version

Great free version of app. Have not tried the pay app. Only issue is heart rate sync with Apple Watch is intermittent. Otherwise nice app!

IT support? lol, no

I’ve been a Runkeeper customer for 10 years. Recently, upon trying to log back in, I received a JavaScript error “undefined is not an object.” I use the feedback button to contact the app developer, which promised they would reach out to me “right away.” over the course of multiple messages, I received one reply, suggesting I clear the cache, delete and reinstall. I did this multiple times, even changed the browser, and still receive the same error message. I’ve now informed them multiple times that their “fix” didn’t work - no help. I am still able to log onto the desktop version, so this is an app issue. Support from the developer has been really disappointing.
Update: now nearing two weeks that I’ve been unable to use the app.
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Pausing

Pauses even when im still moving

Constant Sync Issues

The sync between Garmin and Runkeeper just stops working all the time with no warning and no way to it fix, other than manually uploading. Fix your integration. This app is useless as it currently is.

Excellent Tracker

This App is amazing! Even without reception it can track your progress except when phone is deadbattery(just link it with your watch prior then everything should be fine!).

Great!

Great!

The worst of Runkeeper

You guys keep changing the app. Where things are kept……
Old folks don’t like change.
Your app changed me from a walker to a runner. Every day I have to change me to a walker. Type of exercise is not listed or is not where I used to fine it. When you’re 80 you don’t like change.

Love it!

I put it on and head out for a run. It works great and helps me keep my exercise goals!

Love it!

Covers all the bases, easy to use! However, when I go to the subject line to Wright in who I went walking with, and I hit the space button it clears out ie ” Tuesday morning” I would like to be able to add to that and not delete it. How do I do that?

Pauses on runs

I’ve experienced multiple times that I ran a mile only to open Run Keeper and find it was paused the entire time. There needs to be greater friction when pausing the app. It seems that looking at the pause button is enough pressure for the app to decide to pause on the run.

Walking app

Love it !!!! Except for the fact that it doesn’t sometimes log my walk !!!!!🤬have to always check it to make sure it’s still on!!!

Great product

Everything you need, nothing you don’t, at the right price.

Awesome App

Superb tracking tool

Great app!

This app does what I need. Just started my workout schedule, and Runkeeper-Runtracker give the information I need! Thanks

Help

How can I change my email preference

Great app

I love this app. I use it on all my runs. It perfect for the beginner to the marathoner..,

Yes

Reciewmhnhmmm

Go to app

Using this since lockdown. Can’t do a run without it. Basic package gives me everything I need as a 55+ slow runner

Unable to log in

I had to purchase a new phone & installed Runkeeper on the new device. It will not allow me to log into my account. It tries to force me to create a new account. I click “sig in” but it defaults to creating a new account. I’ve had Runkeeper for years. I want to keep my old account & maintain my current activity streak.
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