Free

Details

  • Released
  • Updated
  • January 26, 2019
  • April 17, 2026

Features

asista screenshot #1 for iPad
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About

This mobile application allows customers and agents to access a service on the go. It provides features for managing tickets, viewing information, and interacting with the service from a mobile device, eliminating the need for a PC.

โœ“Create tickets
โœ“Ticket dashboard
โœ“Update ticket status
โœ“Add comments
โœ“Forward tickets
โœ“View knowledge base
โœ“Push notifications
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What's New in asista

2.78

April 17, 2026

UX Enhancement

User reviews

New update with Tenant Switching feature

Same App can be used for accessing multiple tenant accounts with this excellent switching feature.

Great app

Thanks for the agent app of Asista. Itโ€™s wonderful ๐Ÿ‘

Eagerly waiting for agent app

Thanks for the wonderful app. Now i can able to see my tickets from everywhere. Eagerly waiting for agent version of asista

Good Application

The app is user friendly and responds very well.

FAQ

What can I do with asista on my iPhone or iPad?

With asista on your iOS device, you can create tickets, view a dashboard of your tickets, update ticket states, add comments, forward tickets to agents or teams, and access knowledge base articles. You will also receive push notifications for updates.

Is asista free to use?

Yes, asista is available for free on the App Store. There are no charges to download or use the core features of the application.

Does asista have ads?

No, asista does not contain advertisements. The app is ad-free, allowing for an uninterrupted user experience.

What devices does asista support?

asista is designed for iOS devices, including iPhone, iPad, and iPod. It requires a compatible iOS version to run.

How often is asista updated?

The latest version of asista is 2.78, last updated on April 17, 2026. Updates are released to improve user experience and add new functionalities.

What is the age rating for asista?

asista has an age rating of 4+, making it suitable for a wide range of users. This rating indicates it contains no mature content.

Can I manage multiple accounts with asista?

Yes, asista supports multiple accounts, allowing users to switch between or manage different service accounts within the application.

What kind of business operations does asista facilitate?

asista facilitates customer service and agent operations by providing tools for ticket management, communication, and access to a knowledge base, streamlining support workflows.