Excellent App
This app provide 24 hours doctor’s service .Audio video call services also available for perfect consultation and treatment.
Excellent App
Best and experienced doctor’s team . Very quick response.
Excellent
Best app…. Query get resolved by specialists with due time.. Also they are connect with users through mobile and emails.
Free version is horrible
The free version isn’t worth using. I am struggling financially and 100% can not pay for premium. So I tried using the free version. I wrote out as clearly as 160 characters allows my question and background to the current health issue. Yet both responses from doctors said they didn't understand the question and to write it clearly.
1. “Should I stop using the antibiotics?” That is what I wrote as the question. It is simple and clear. What do they not understand about that question.
2. Yes I wasn’t able to type out the background perfectly but I made sure the important parts were in there and understandable.
“Im being treated for an ear infection with antibiotics, the swab test came back with no bacteria only yeast.”
Followed with the question.
I don’t understand how the doctors on this app can’t understand that!!!!!!
It’s simple but clear, and the question is clearly stated!!!!!!
1 star, and I will not be using this app again.
1. “Should I stop using the antibiotics?” That is what I wrote as the question. It is simple and clear. What do they not understand about that question.
2. Yes I wasn’t able to type out the background perfectly but I made sure the important parts were in there and understandable.
“Im being treated for an ear infection with antibiotics, the swab test came back with no bacteria only yeast.”
Followed with the question.
I don’t understand how the doctors on this app can’t understand that!!!!!!
It’s simple but clear, and the question is clearly stated!!!!!!
1 star, and I will not be using this app again.
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Biggest scam never use this service
No customer service, recurring payments when you dont even sign up for them, all their contact numbers dont work and they do not respond to emails scam out of india! Fbi will be investigating them soon
Worst Interface
Background color and text color are same especially when selecting options in drop down or choosing options. Cant see any anything. I doubt these ratings are fake as Im unable to do anything using this app
Not usable today
Text fields populate with white or hidden text, so there’s no way to tell what you’ve entered. The forms with drop downs have blank drop downs.
I can’t enter enough info to use the app.
I can’t enter enough info to use the app.
Repeating charges
Option keeps failing and i keep getting charged for a service i am no longer using, quite annoying i have lost over $100 dollars in this
Poor Customer Service
I didn’t have a problem with the doctors. I felt like they responded in a timely manner and were somewhat helpful. The problem is their customer service. I need to cancel my membership and the provided email does not work. I sent in two requests for someone to contact me and have not heard anything. Currently paying for something I’m not even using which is super frustrating.
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Carelessly created app, untrustworthy experience
I think the contents of the email I just sent to these people will explain why I don’t feel this app or the service is to be trusted with such a personal interaction:
Email 1, sent using link on Contact Us page INSIDE the app:
Although I started to submit my question via your website about two hours ago, I cancelled it because I was asked to pay, when I had come there with the understanding that it would be free. However, my information was apparently saved anyway, because I have already received three emails from you, including one with a username and password for me to use, although I never asked for that, and another containing the full text of my question. I downloaded your app since the email said that I could submit my question and get an answer for free that way, but am now being told there is a character limit unless I purchase the premium version.
That’s enough bait and switch for me. Please delete my entire account, and all of the information associated with it, including the text of my question.
Email 2, sent after correcting their email address:
In addition to the issues outlined previously, the email failed to be sent, as there is a typo in your address in the mailto link on your Contact Us page! Trust is paramount in a doctor-patient relationship, and you have destroyed any trust I might have in your service or your doctors.
Email 1, sent using link on Contact Us page INSIDE the app:
Although I started to submit my question via your website about two hours ago, I cancelled it because I was asked to pay, when I had come there with the understanding that it would be free. However, my information was apparently saved anyway, because I have already received three emails from you, including one with a username and password for me to use, although I never asked for that, and another containing the full text of my question. I downloaded your app since the email said that I could submit my question and get an answer for free that way, but am now being told there is a character limit unless I purchase the premium version.
That’s enough bait and switch for me. Please delete my entire account, and all of the information associated with it, including the text of my question.
Email 2, sent after correcting their email address:
In addition to the issues outlined previously, the email failed to be sent, as there is a typo in your address in the mailto link on your Contact Us page! Trust is paramount in a doctor-patient relationship, and you have destroyed any trust I might have in your service or your doctors.
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Awful
I paid $45 for a consultation. It allowed three follow-up questions which I have not been able to do because the app crashes every time you try to. Since I am in Europe I called the number in the UK with obviously no answer. I don’t know if this is a scam but they’re much better options.
DO NOT USE THIS APP
TOLD ME THEY CANCELLED MY SUBSCRIPTION IN OCTOBER 2019. I GOT CHARGED EVERY MONTH. ITS NOW JULY 2020. SENT SCREENSHOTS OF TRANSACTIONS. TOLD ME THEY DON'T HAVE RECORD ON THEIR END. THATS 160$ THEY HAVE TAKEN. WHEN YOU EMAIL THEM THEY DO NOT RESPOND.
Bad
Not a good app
HealthcareMagic
Rubbish app with good doctors. Can not contact the site as number given on contact us for India is fake. Gets immediately disconnected after dealing in. Email responses are baseless meaning they reply you on something that you have not asked.
I would never use this app unless for some real good doctors.
I would never use this app unless for some real good doctors.
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DO NOT USE THIS APP
I had 1 question that I paid $25 for and it was never answered
Dr. S Murugan
I don’t dislike this app. But Dr. S Murugan was EXTREMELY rude and judgmental when I submitted my question. The app is fine but I would NOT recommend this doctor unless you enjoy being judged and talked down to.
Not instant
Takes forever to get answers and my monthly subscription is billed as unlimited but it’s not. They cut you off after a couple.
Illegal card charges
Took money out of my account months after I cancelled my subscription. Unlawful, Deceitful and sneaky. Don’t waste your time or money on this second rate scam
App keeps crashing on iOS
App keeps crashing constantly. Unable to post a reply to Doctors query.
Worth a try
App has a few bugs in it. Sometimes various words will show up as symbols. Other than that it’s really great if you have a question or searching for answers. There’s been occasions that it takes quite a while for someone to answer your question. Love that you can upload lab results and images directly to the portal. Some of the doctors are fantastic others or not. We have a very rare disease and have gotten some great ideas from some of the physicians here.
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