Ask Assist User Reviews

Customer Experience

Positive experience29.9% of reviews
Neutral3.0% of reviews
Negative experience67.1% of reviews

~ Based on 231 written reviews from the US App Store.

What users say

Is Ask Assist Safe?

Ask Assist - AI Chat Bot appears safe based on user ratings. AppsHunter Safety Score for Ask Assist is 92/100.

This assessment is based on 11,665 user ratings, with an App Store average of 4.6/5.

Safety Analysis

88.3% of ratings point to a safe experience
2.9% of ratings suggest some concerns
8.8% of ratings point to a risky experience

~ Based on 11,665 App Store ratings for Ask Assist.

Is Ask Assist Legit?

Ask Assist - AI Chat Bot appears to be a legitimate app. AppsHunter Legitimacy Score for Ask Assist is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Thanks

Ok

Falhas e limitações

O App é limitado e parece não estar apto para as tarefas, mesmo com Prompts bem detalhados

Ai

I don’t like this app because it won’t let me ask the questions

Not working

It’s currently not working when I ask for help the circle just spins, but it doesn’t give an answer. It used to work really well.

Scam

I signed for the 3 day free trial and I was charged!!!!
Scam!! Total scam!
I asked for refund and Apple denied twice. That’s how it’s making money, stealing fake free trials.
Give me my money back.

Response from developer

Hi, Gcdandrade! We want to kindly explain that the free trial is available only once per Apple ID. If you were charged, it usually means the free trial was already used on your account, and the subscription was activated. All payments are handled by Apple, so refund requests must be made through them. Please feel free to reach out to us at support@universeapps.limited if you have any questions or need further assistance — we’re always ready to help!

Useless app

Freeze all the time. Slow and costly for a tool that is worthless.

Can’t restore purchases

I bought the resume guru and dream interpreter and I guess now I can’t use it.

Efficiency !

I built a brand in 10 min with this app. It would’ve taken me a month to do that otherwise. I love it. Worth a hundred times the cost- minimum

One star

All I got was errors

Scam

Just cancelled my subscription last month i just got charged today. There is no support number to contact or email

No support for bug issue

For several weeks I don’t receive assist answers. I have notified about the issue several times. And while my subscription is still running for a couple of months there is no opportunity to request refund or immediate support.

Response from developer

Hello AnAnqp, thank you for your feedback! We're truly sorry to hear about the issue you've been experiencing with receiving assistance. Please contact us at support@universeapps.limited with the details so we can look into this and help resolve everything as quickly as possible. We're here to make it right! 💪

The future is here

Amazing job well-done

Weird voice

When it says it out loud, you can’t change how it sounds when it reads it please let you change it. I want to change it because it sounds like the Leeloo app.

Ghjj

Vjjj

Doesn’t respond

Created prompts and it just shows it’s working. Not producing anything.

Spracheingabe fehlerhaft

Wenn man per Sprache etwas fragt, wird das gesprochene in englische Wörter gewandelt, die zusammenhängend keinen Sinn ergeben. Bei einer KI kann man erwarten, dass die gesprochene Sprache korrekt erkannt wird und wenn mal akustischen Probleme sein sollten, müsste eine KI das Gesprochene in einen korrekten, logischen Satz wandeln.
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Response from developer

Hello, nighty68! Thank you for your feedback! Our app currently supports English voice recognition, and we’re always working to improve accuracy. We truly appreciate your suggestion and will take it into consideration for future updates. Your insights help us make the app better! Let us know if you need more help at support@universeapps.limited we're happy to assist! 😊

It’s okay

Seems like a decent AI model however it hasn’t been updated since 2023 and therefore has no knowledge of current events or anything that is relevant past 2023…. Not worth $99

The app isn’t updated

The app only have date till 2023. It doesn’t know what is going in the world atm. For example, it doesn’t have the info on Trump being the new president. I cannot get in touch with the help Center. Can’t find their details anywhere. Feeling frustrated!

Nem usei o aplicativo e não me reembolsaram

Em dezembro assinei ao teste gratuito do aplicativo, porém não gostei e nem usei. NEM ABRI O APLICATIVO MAIS. Esqueci de fazer o cancelamento do plano semanal e agora que chegou minha fatura vi que estava sendo cobrado. Solicitei o reembolso porém foi negado, EU NEM CHEGUEI A USAR O APLICATIVO E ESTOU SENDO COBRADO EM 250rs. Gostaria que reavaliassem a decisão pois é meu direito rescindir o reembolso de algo que nem usei.

ManoEnviado do meu iPhone
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Response from developer

Hello, Emanuelft! Thank you for sharing your feedback with us! We’re really sorry to hear about your experience. Our app does offer a free trial, which automatically renews into a paid subscription unless canceled through your Apple ID settings. We make sure to display this information clearly in the app description before download so users can review it before starting the trial. If you have any questions or need assistance with managing your subscription, please feel free to reach out to our support team at support@universeapps.limited. We're here to help and want to ensure you have the best experience possible! 😊

Not great at all!

It doesn’t put specific info in, or it does… it misspells the words and jumbles phone numbers. Each time you try to fix it, it changes the entire image altogether! Very frustrating indeed!! Waste of money!!