ASleep User Reviews

Customer Experience

Positive experience22.2% of reviews
Neutral5.6% of reviews
Negative experience72.2% of reviews

~ Based on 18 written reviews from the US App Store.

Is ASleep Safe?

ASleep: Tracker and Relax appears safe based on user ratings. AppsHunter Safety Score for ASleep is 92/100.

This assessment is based on 1,389 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.8% of ratings point to a safe experience
4.5% of ratings suggest some concerns
5.7% of ratings point to a risky experience

~ Based on 1,389 App Store ratings for ASleep.

Is ASleep Legit?

ASleep: Tracker and Relax appears legitimate, with a few gaps. AppsHunter Legitimacy Score for ASleep is 65/100.

Based on 65 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Waste of time

No insights, just generic feedback after a nights sleep. Sounds are nice but that’s it. Rip off

App Issues

The app has issues a lot with showing stats. When i click on stats, it closes out. This makes you have to delete the app and redownload it. When this is done you lose all of your information. This happens on a regular. I asked for my money back but never got a response.

Wrong

I was awake from 12:30 am to about 3 and this app said i was sleeping. I know i have sleep apenea and snore and toss app dais i did none lol i have another app that tells me all of this. This was a waste of my money :-(

I did not sign up for this and I’m being charged and I can’t get out of the charge on my account!

1

Confusing

The tracking is good but I do NOT want to wake up to any preset music, sounds or poems, just peace and quiet. It should be an easier way to just turn everything off! I do not need or want any noise to sleep nor do I want noise when I wake up. I write this long review because I just slept at least close to my goal but these noises set me in a bad enough mood to discontinue. I had a previous App that made it very easy to turn off any noise and only collect sleep data.
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Disappointing

What is your priority? The application process did not let me complete it after I entered my email. The button did not function. I don’t know what else to do. Very disappointing.

App does not work

Breaks sleep up on 12 screens. Not a clean snapshot

Didn’t Start

I set it up to track last night And it did not track! What can I do? I already paid for a year.

Does not work

This app does not work. Can’t add things. Options are greyed out.

Way overpriced

Not free. Too invasive wanting all your data.

Worst Update Ever

Every time I check in my analysis of sleep patterns, the app shuts down and closes me out! I’m counting on this app to help me so I can report my sleep patterns to my doctor and for my clinical trial! Please fix this STAT.

Sleepless nights

100

NOT FREE ( lie ) !!!!

Straight Lie on saying it’s free BECAUSE IT MOST CERTAINLY IS NOT FREE ! Click bait is what it is !

BEST TRACKER

I absolutely love this app!!! From the sleep sounds to the recorder. This app helped me sleep so much better and have better sleeping habits.

Love this app

Love this app for tracking my sleep!

Best sleep ever

As a person with lots of anxiety and have hard time sleeping at night I found this one of the best apps to help me fall asleep , it’s not just rain sounds and your done no it tracks sleep patterns and also lets you create your own sounds and also asmr there’s not many apps that have an all in one bundle like this one also helps clear your mind for studying
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Can’t filter out white noise

I run a fan at night and so it said I didn’t sleep at all even though I did.

Response from developer

Thank you for your feedback. Our sleep track algorithm is designed to filter out ambient noise, but we truly appreciate you bringing this issue to our attention. To help us better understand and investigate what happened, could you provide more details about how the fan white noise was played? Was it through another app on your phone, within our app, or from an external player in the room? Any additional information you can share would be greatly appreciated. We’re here to help and hope to improve your experience with our app. -- Best regards, ASleep Support Team

Trial scam.

Huge ad when downloaded saying try 3 free days then be charged at end of trial. Nope. Was immediately charged $68 for the full year. No response from customer support yet. Terrible reputation off the start.

Response from developer

Thank you for leaving your feedback, and we're very sorry to hear about your frustrating experience. We'd like to offer some information that we hope will be helpful: The subscription billing process, including trial periods and charges, is managed entirely by the Apple App Store. To ensure a smooth transition at the end of a free trial, the App Store sometimes initiates a pre-authorization check a few days before the trial period is scheduled to end. This timing is set by Apple's system and is not controlled by us as developers. To help us investigate this further, could you kindly confirm the exact name of the subscription listed on your receipt? We mention this because we don't currently have, and have never had, a subscription option at the $68 price point. It's possible this charge could be from another service or app. To get this resolved quickly, the best course of action is to contact Apple Support directly. They have full access to your transaction history and can investigate and process a refund if applicable. You can reach them here: https://getsupport.apple.com We sincerely value your interest in our app and apologize for any confusion this has caused. If you have any other questions for us, please feel free to reach out directly through our support mail. -- Best regards, ASleep Support Team