Aspect Workforce
Agent scheduling tool
About
Empower frontline workers with a mobile tool for managing schedules, submitting requests, and improving work-life balance. This app enhances agent autonomy, reduces operational friction, and boosts job satisfaction.
What's New in Aspect Workforce
1.9.3
May 15, 2026
FIXED: Issue logging in with federated account using Duo
Developer apps
FAQ
What is Aspect Workforce?
Aspect Workforce is a mobile application designed to put workforce engagement in the hands of frontline employees. It allows agents to manage their schedules, submit requests, and improve their work-life balance, aiming to increase job satisfaction and operational agility.
Who is Aspect Workforce for?
This app is primarily for frontline employees who need flexibility in managing their work schedules and for managers who need real-time visibility into their team's availability and requests.
Does Aspect Workforce require a subscription?
Aspect Workforce is available for free. However, it requires the new Cloud Workforce experience, and existing Aspect customers should contact their Account Director for details. New customers can visit the Aspect website for more information.
What devices does Aspect Workforce support?
Aspect Workforce is available on iPhone and iPod devices. The app is designed for mobile use, allowing agents to manage their work from anywhere.
How often is Aspect Workforce updated?
The latest version of Aspect Workforce is 1.9.3, which was last updated on May 15, 2026. This indicates a commitment to ongoing development and improvements for the application.
What are the benefits of using Aspect Workforce?
Users can expect increased agent satisfaction and retention due to greater autonomy and control. It also drives operational agility by enabling real-time schedule management and accelerates decision-making for managers.
Does Aspect Workforce have ads?
No, Aspect Workforce does not contain advertisements. The application is free to download and use without any ad interruptions.
What is the age rating for Aspect Workforce?
Aspect Workforce has an age rating of 4+. This means it is suitable for users of all ages, with no content restrictions.
