AT&T Secure Family® parent app User Reviews

Customer Experience

Positive experience41.5% of reviews
Neutral8.2% of reviews
Negative experience50.3% of reviews

~ Based on 183 written reviews from the US App Store.

What users say

Is AT&T Secure Family® parent app Safe?

AT&T Secure Family® parent app appears safe based on user ratings. AppsHunter Safety Score for AT&T Secure Family® parent app is 92/100.

This assessment is based on 21,364 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.6% of ratings point to a safe experience
4.2% of ratings suggest some concerns
6.1% of ratings point to a risky experience

~ Based on 19,229 App Store ratings for AT&T Secure Family® parent app.

Is AT&T Secure Family® parent app Legit?

AT&T Secure Family® parent app appears to be a legitimate app. AppsHunter Legitimacy Score for AT&T Secure Family® parent app is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

this is not the way.

listen, i’m a kid. i know that most teens need a screentime, probably including myself, and also monitoring. however, this app is NOT the way. Completely blocking your child’s internet access at night sounds good in theory, but what happens if there’s an emergency? You can’t even use google. Sometimes it blocks searches in the daytime, so god forbid they have to search up a hotline while they’re home alone. God forbid you’re choking and they need to search up how to do the Heimlich maneuver on you past their bedtime. There are also practical issues that I’ve encountered. They won’t be able to. I just spent 7 minutes trying to search up breakfast recipes. I tried four different browsers, restarting the app, restarting my phone, reloading the page, giving new wordings. I still don’t have my breakfast recipe and it’s not past my bedtime. This isn’t even the only time this has happened. I tried to search up the lymphatic system and it blocked my search. Same with how to do a pull up. I can’t search for an egg recipe on youtube. Hell, even my PERIOD TRACKER app, even the planet fitness app, is not loading, even when i’m supposed to have internet access in the daytime. I tried sending a message in my family whatsapp group 4 hours ago, and it still has not sent. I can no longer connect to my home wifi, and i am forced to use only cellular data about 90% of the time because the VPN messes with the wifi signal. I have to do my homework in the basement, as my school issued iPad that used to connect to my hotspot (which no longer works because the VPN messes with it), only works when in the same room as the wifi router located in the basement. I used to be able to fall asleep quickly while listening to classical music, but because of my bedtime, even music doesn’t load past 10PM. I understand wanting to set a screentime for your kid. I really do. But this is just not the way.
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Mediocre tracking

Mot good for physical tracking. Doesn’t pinpoint destinations, routes traveled, time at at destination etc.

App control, screen time and content control for children is good.

One more price gouge

I should not have to pay a fee to set limits on my child’s phone.

Doesn’t work for flip phone

Loaded to be able to make sure my 98 year old father was safe. Said it works for flip phone, the only thing that works is the billing. Trouble turning the dang thing off.

Caught my cheating spouse

I had suspicions that my partner had been cheating on me, all I needed was an evidence to support them. I tried several of these apps and all failed to yield any results. I finally discovered a review of a credible cyber expert at( hackspymaster @gmailcom.l wrote to his email by providing the requested information and the rest was history.
My wife was truly unfaithful as evidenced by her deleted texts, call conversations and hidden media data files. I was at first hurt and dejected when I got her secrets uncovered.
I'm relieved my divorce went well with no problems. Thanks to Micheal for coming through for me as I had no reason to spend more money on wasteful apps with no results. Listen, face your anxieties, stop wondering or contemplating they are faithful, find out, and make the decision to move on.
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Easy to set up

I love this app. Let’s me set a schedule that automatically cuts her phone off from usage and automatically allows usage again later. Blocks whichever type of sites you want

Driving speeds

I like the service to block apps. But can you use this app to see how fast teens are driving?

Excellent service 💪🏻

By means technology you can access phones with deep knowledge with just Phone number. You can pin few person you often see your partners communicate with to know their relationship and what is going on between them. When you set your flag on them your device automatically tells us when a contact is made with such people and easily you can track your partner and their cheat mate location. Contact btech7771{@}gmail.com for help to know what's going on. life savers
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Random

Disconnects from VPN randomly. Holding our child’s iPhone myself untouched and within a day exclamation warning about ‘Device has been disconnected from VPN…’ even when his phone has not been used. Reconnecting child’s phone gets tedious.

One of the best service caught my cheating spouse

Best GPS app I've ever used, but somehow, it didn't help me see the location of my S/O when I noticed her sudden changes in her attitude. Unbeknownst to me, she had been seeing another man, so l contacted a top of the line Pl, through a referral and mailed him at( hackspymaster @ gmail com. He delivered to me full remote access to her phone and I saw all I needed to see, ofcourse, after paying. Face your fears, stop secondguessing if they're being faithful, find out and move on with your life.
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Slow

It’s extremely slow and it updates location hours later. We’re both home, connected to wifi and giving this a try and I must say- it’s really bad..

One of the best service ever I highly recommended

This is a very good app. I have never seen a more reliable private investigator like( Greatdarkweb @ Gmailcom.,, His service is very effective and resourceful with his help I was able to remotely access my partner’s cellphone and the activities in it, I was monitoring her and she didn’t even know about it because the service was remote in nature and totally untraceable with a shot time I was able to catch her red handed cheating on me, thanks to Lance for helping me to uncover the truth
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Family secure

This app really helps me and my family if something happens to my family then I will use it to know we’re they are

Great App

Great App

Highly recommended caught my cheating spouse

This is a very good app. I have never seen a more reliable private investigator like ( Hacklord04er @ Gmailcom., His service is very effective and resourceful with his help I was able to remotely access my partner's cellphone and the activities in it, I was monitoring her and she didn't even know about it because the service was remote in nature and totally untraceable, with a shot time I was able to catch her red handed cheating on me, thanks to Lance for helping me to uncover the truth.
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Child’s First Phone

We have been wanting to get our ten year old a phone for communication reasons due to after school activities. But have been hesitant, this app makes me feel so much better!

Stops working

Every month it stops working for my stepson’s phone. I spend hours trying to fix it. Think I have it works for awhile and then stops working ugh.

Glitches

This app keeps telling me that it is unable to complete your request please try again later. I have an iPhone 16 Pro Max. I am the only one in my family having this problem. I am also the one who downloaded the app and set the family up. If this problem persists I’ll be deleting the app the last time I had this problem with it, it took me about 2 full days to fix it.
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The app is not working

I’ve been using the AT&T security family app for the last two months and all of a sudden today it doesn’t work at all. I called AT&T pro tech-support and they said there’s something wrong with the server now I can’t even talk to anybody. I can’t even connect to my family members to make sure that they’re safe. The child app on their end works and doesn’t work. They can’t even see. Because the parent app is not working at all.
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AT&T Charges For What Verizon Gives For Free

Family location services are free on
Verizon, but AT&T wants $7.99 per month?

Seriously?

This should be free. Especially for top tier accounts.