App is trash
I can’t even open the app to access my tickets
Absolute Garbage
Can’t open app to get tickets. Restarted my phone, uninstalled the app, all to no avail. Wish I could just use Ticketmaster.
Unnecessary merge
I find this to be completely unnecessary
it makes it actually more difficult to actually try to get help. Hawks should use their own app or state farm , and let people use ticketmaster without having to use this bad app.
it makes it actually more difficult to actually try to get help. Hawks should use their own app or state farm , and let people use ticketmaster without having to use this bad app.
It’s fine
It’s good for certain things, but there is no injury list for the players so fans know why someone isn’t on the court and the internet know the line up a couple of hours before the app lists them.
App Crashes
After updating app it crashes when you open it. Please fix!
Let’s go hawks
Yessir
Bad app, worse customer service
App crashes every time I open it. I attempted to troubleshoot this issue with the AtlantaHawks+StateFarm customer service and they hung up on me.
Horrible experience
Attached to Ticketmaster and TickPick. Absolute nightmare using this broken technology and miserable customer service from Ticketmaster.
App doesn’t work
3.3 billion dollar franchise, can’t make an app that works. You get constant issues trying to sign in.
Terrible
Like others have mentioned. Bought tickets from reseller. Tried to login with Ticketmaster account and kept getting an error message. Never was able to get logged in and get the accounts linked. Missed the event. This seems to be an old issue that’s never been fixed. Avoid this venue and app
Hawks
No notifications
Does what I need it to do
Great for getting or sending my tickets. Hopefully game stats will get better.
Hawks
No notifications or score alerts
Everything in one place!
It’s a great experience and has everything I need when visiting, all in the app. Which just makes life so much easier.
Not functional
In the span of minutes: Download app. Create password. Immediately try to login, “password incorrect”. (100% sure I was typing it correctly) Change password, login. Then try to accept tickets my husband was attempting to transfer to my phone. “Password incorrect”. (Again, I’m entering the pw I JUST set.) Try to click “forgot password” and the email to reset the password won’t send. End of story: couldn’t go to the game. Had club level seats but couldn’t get them because we couldn’t transfer the electronic tickets due to the failure of this app.
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27%
App freezes at 27% after latest update
Please update
Won’t even let me open the app anymore. It just freezes
The website and app do NOT work together
Registered for the app because the link I was sent was not working. Created the account, seemingly no issue.
Goes to log into account via web browser (tried both Crome and Safari) and kept getting an error message that the password or username was wrong. Logged in and out of the app multiple times to make sure the credentials were correct.
They were.
Turns out the website wouldn’t accept it because there was a special character in the password.
Reset password from app (took forever due to not sending the email) WITHOUT the special character.
STILL WOULD NIT LOG ME IN. YOUR APP AND WEBSITE ARE FAILING AT COMMUNICATION.
Goes to log into account via web browser (tried both Crome and Safari) and kept getting an error message that the password or username was wrong. Logged in and out of the app multiple times to make sure the credentials were correct.
They were.
Turns out the website wouldn’t accept it because there was a special character in the password.
Reset password from app (took forever due to not sending the email) WITHOUT the special character.
STILL WOULD NIT LOG ME IN. YOUR APP AND WEBSITE ARE FAILING AT COMMUNICATION.
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Won’t let me sign in
Tried multiple times, I know for a fact I am using my correct email and password. Tried deleting the app and redpwnloadong, tried turning my phone back on and off. Still says username and password incorrect
App has inherent flaw and doesn’t work
Update 12/4/18 - Still no response from these flakes. Have emailed and left voicemail for Priya, nothing.
Update 11/1/18 - Tickets do not work correctly in Wallet, they no longer sync with Apple Watch. They did last season but no longer. Such a simple thing to fix...
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Haven’t been able to properly access my tickets for the second half of the season and playoffs. This is a known issue with the app across the board (effects all teams). Have contacted YinzCam numerous times WITH NO RESPONSE. The only response I have received so far was from a phone call with Priya herself (4/8/16) who understandably pointed the finger directly at Ticketmaster and a flaw with their API (which the app relies on). That’s fine and dandy, but Yinz, Priya, and TM have had plenty of time to resolve the issue. I was told that an update would be available the following week (4/11-4/15) but still nothing. Lack of response, lack of functionality and ongoing issue make this app 100% useless for season ticket holders. The app freezes when accessing a ticket, forget using Apple Wallet and/or Watch for admission, the only way to do so is with a screen shot so you have the QR code and then either use phone screen or manually sync with watch.
Yinzcam could at least exhibit the common courtesy of admitting the fault and putting up a notice of expected time for a resolution, no excuses.
Update 11/1/18 - Tickets do not work correctly in Wallet, they no longer sync with Apple Watch. They did last season but no longer. Such a simple thing to fix...
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Haven’t been able to properly access my tickets for the second half of the season and playoffs. This is a known issue with the app across the board (effects all teams). Have contacted YinzCam numerous times WITH NO RESPONSE. The only response I have received so far was from a phone call with Priya herself (4/8/16) who understandably pointed the finger directly at Ticketmaster and a flaw with their API (which the app relies on). That’s fine and dandy, but Yinz, Priya, and TM have had plenty of time to resolve the issue. I was told that an update would be available the following week (4/11-4/15) but still nothing. Lack of response, lack of functionality and ongoing issue make this app 100% useless for season ticket holders. The app freezes when accessing a ticket, forget using Apple Wallet and/or Watch for admission, the only way to do so is with a screen shot so you have the QR code and then either use phone screen or manually sync with watch.
Yinzcam could at least exhibit the common courtesy of admitting the fault and putting up a notice of expected time for a resolution, no excuses.
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