Atlas 1 User Reviews

Top reviews

Stopped Working

Stopped working, zero support, waste of time…

Text is impossible to read

Notifications are impossible to read within the app because it’s always bright white text against a bright white background, with no way to adjust the color of either 👎

READ MY COMMENT IF YOU CANT REGISTER

This app is NOT user friendly from the jump, even if you have never had this app downloaded the “register” option does NOT work. It never sent a code to my phone. After a few hours I decided to just choose “log in” instead and suddenly I’m receiving the codes to my phone and it let me create an account. I haven’t actually used the app yet, but considering I was about to delete it before even being able to make an account, I thought I’d post a review letting people know how to bypass that bug.
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Barely Functioning

When I first downloaded the app I was able to use it. I receive alerts, but they are hours behind when the actual event has taken place. Recently, the app requested me to login. I’ve tried multiple times to send a verification code to my phone/email and never receive the code. Now I can’t open the app, but I am still receiving push notifications. It also doesn’t provide all the dispatch calls for the area.
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Doesn’t work at all

I logged in and tried to message my local PD, but I just get an error “Failed to create conversation, please try again.” My friends who have Android tell me it doesn’t work for them either.

No password from clipboard

Most people use a pw manager to store passwords, and the clipboard to move them from manager to app sign-in. This app does not allow a password from the clipboard.

Pin#

Can’t even get a pin# to set up account! Requested multiple times.

Unable to create account

Since you can’t use the app without an account it is useless. It says a PIN code was sent but none received. It suggests resend and it fails to send. I have no problems receiving codes from any other app or websites.

Can't read the alerts; no support

Many of the alerts I receive from the town police can't be read as they are white text on gray. I can't find a setting to change, there is no explanation in the FAQs, and no one responds to requests for help. Kind of useless if they can't be read.

Works but not great

Map is buggy and offsets location incorrectly

Excellent registration process.

I personally do not think that the comment expressed by a person here is accurate. I did the registration process and it was very user friendly and went without a single problem. It is not the developer’s fault that this person was not paying attention to what he/ she was going. I am not affiliated with the app developers and I am writing this comment in the name of fairness.
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Works Well

I have been using this app for since our Police Department partnered with Atlas One. It is user friendly. Users can take a tour before using it. I use it to get notifications and sending anonymous tips to our local police department. I highly recommend it. It’s a good tool to communicate non emergency messaging.
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Wouldn’t get past account creation

Tried to open account but app wouldn’t ever send me the verification to my phone so after 10 attempts I just deleted the app. Not a good sign if they can’t even get me past account creation.

create account sends no six-digit code

…create account sends no six-digit code…

blind me

stupid retina detaching blue everywhere. for the pigs and it's see through. 👁️‍🗨️

App is worthless and clunky

I never give app reviews but in this case it’s totally warranted. The user interface is pathetic and completely unintuitive. There’s no way to quickly select a city and store it as a preference much less a quick/easy way to get back to that city/preference/department very quickly… LIKE IN AN EMERGENGY. It just presents everything as an unintuitive map mode. Gee.. thanks.. It might as well just be Google maps with icons overlaid which are simply weblinks to police departments..as if people don’t have Google.

So what exactly does this app do???

In short.. nothing.

Lastly, once you are able to select a police department its obvious it is either just a skin or portal for the actual police department’s website but once viewing that data, there is no back button!! Like how do you not even have a back button! Wow.

Whoever is developing this app, you really need to get to work and hire some good devs because I see no value in this app whatsoever in its current state. Literally none. You’ve made a map with some internet hyperlinks and little else.

In contrast sites like CrimeMapping.com is 1000% better and sends you alerts, alerts you can curate and tailor based on a chosen radius around your location such as your home. And you can get to any location quickly and intuitively and receive email alerts for each location, each scenario you create, etc. Extremely useful.

That is NOT this app!
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Enough with the location prompts

No means no. This app doesn’t need my location. Stop asking.

911 COULDNT LOCATE MY ADDRESS WHEN I CALLED AND OUR STREET SIGN IS MISSING AND CITY NEVER REPLACED

So how does an app that the first review I’m reading states “one mistake during registration and all your data is lost and your back to square one!” Is what I read!? And my Facebook post about all the MAJOR ISSUES WITHIN VOLUSIA COUNTY DELETED BEFORE I POSTED IT AND CIRT AND COUNTY HAVENT HANDLED MAJOR ISSUES REGARDING INACCURATE POLICE REPORTS ONE I JUST MADE THAT SAYS MARCH ON THE TOP BUT STATES APRIL IN THE CONTEXT AND WAS CLEARLY TAKEN IN APRIL NOT MARCH! HOW DOES THAT HAPPEN! Then I wonder why I’m arrested so often and not my abusers because systems between two counties don’t interact ! AND JUDGES IN ONE COUNTY CANT SEE THE 50 REPORTS AGAINST SAID ABUSERS IN ANOTHER COUNTY! BUT MY KIDS NEED TRAUMA THERAPY ! MY KIDS WERE REMOVED BY DCF NOT THEIRS AND MY KIDS UNDERWENT ABUSE AND KIDNAPPING IN BOTH VOLUSIA AND SEMINOLE COUNTY BUT DCF CANT INVESTIGATE THAT BECAUSE (HE/SHE/THEY) ARE BACK IN MY CARE !!! OR HOW MY PURSE WAS LOST IN EVIDENCE FOR OVER 7 DAYS! MY CHILDS SCHOOL WAS EVACUATED TWICE IN ONE WEEK BECAUSE IF AIRDROPPED THREATS! WHEN I CALL NON EMERGENCY I HAVE TO LISTEN TO SO MANY OPTIONS JUST TO SPEAK TO SOMEONE! AND IVE EVEN CALLED 911 AND IT RANG AND RANG ONCE!! HOW !?!?! BROKEN SYSTEMS EVERYWHERE !
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Lousy

Consistently locked out of my account and can not get back in. Considering this is a first responder app, that’s pretty bad

Poor registration process

Hopefully app is not as bad overall as was the registration process. Make one mistake in their multi-step process and you’re back to square one with all data lost. Imagine encountering that when you’re in need of police help. Phew!