Audi connect plug and play User Reviews

Customer Experience

Positive experience52.4% of reviews
Neutral11.7% of reviews
Negative experience35.9% of reviews

~ Based on 103 written reviews from the US App Store.

Is Audi connect plug and play Safe?

Audi connect plug and play appears mostly safe based on user ratings. AppsHunter Safety Score for Audi connect plug and play is 84/100.

This assessment is based on 4,424 user ratings, with an App Store average of 4.2/5.

Is Audi connect plug and play Legit?

Audi connect plug and play appears to be a legitimate app. AppsHunter Legitimacy Score for Audi connect plug and play is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Dommage

Que vous l’arrêtiez fin 2026

Response from developer

Cher client, nous vous remercions pour votre message. Nous sommes très heureux de voir que le fonctionnement de notre application vous satisfait. Contactez nous par email à l'adresse : digitalsupport.fr@audi.de ou par téléphone au 0800 911 225 si vous rencontrez un quelconque problème. Votre équipe Audi.

ペアリング

ペアリングが良く切れる、データ消失
ガソリン給油所名、住所をいちいち打ち込みしないといけない、一度入力したものは記憶できないの?

安定化に期待

A4 B9(8W)の2016年型に装着してもらう。HPでは対象車種になっていませんが、MMIの初期型は装着可能とのこと。機能は良いと思います。ただし一番期待していたドライブルートの記録が不安定なのが残念。今後の改善に期待します。最近だいぶ安定してきた。 今年中に廃止?それは困る。今後に期待していただけにがっかりだ。

改善されて便利なアプリなのに2026年に終了が残念

記録が途中で終わる、走行距離が多くなる等のバグはとうしょありましたが、iOS18からは問題なく使えてます。ガソリン給油ログや、過去どのルートを通ったかも遡れるので、重宝していました。残念なことに、2026年で終了とアナウンスがありました。ここまで改善したのに勿体無い。もしかすると、今後AIだの何かしらの分析用途でユーザーからの走行データーを蓄積したので、もう開発不要とアウディが考えちゃったのかな...国産メーカーにはない、ベンチャー気質な発想と常に不具合は時間かかりすぎでも直していく姿勢はちょっと好感でした。今後に期待です。ありがとうございました。

Great to show your journey route plus other info

Updated Dec 18th…
… just when I was about to update that for me all is working fine, I get a message today saying the plug in unit and this App will stop working at the end of 2026. No info about anything to take its place, please why? We can’t all afford to keep buying new cars ;-(

Previous Review…
I’ve had this since it came out and have found it useful with the various metrics it holds about journeys and the car. For the last few months the route draw on the google map disappears when you stop zooming in and then permanently lost. Last update seems to have fixed it. I’ll update the rating depending on how it gets.

The App is frequently updated which is typically good, however, sometimes it gets broken as other reviewers mention. Issues are fixed but it sometimes seems to take a while :-(
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Response from developer

Dear Customer, Thank you for your feedback. We appreciate your positive remarks about the journey information and the usefulness of the app over the years! We are sorry to hear your concern regarding the message about availability until the end of 2026 and the uncertainty this creates. Your comments about recent fixes, update behaviour, and the overall experience have been noted. If you require further assistance, please contact our support team.

チャレンジ

チャレンジを更新する頻度が少なすぎるため、日々の走行だけではなかなかポイントがたまらない。
ゴールドからプラチナが難しい。

Closing Down

I like the it gives me a reason other than actually having to get to a place to drive my car. However, to wake up this morning have a look at the app and it said it’s closing down the 31st of the December 2026 so I’ve got one more year to use it and then that’s it. It’s gonna be deleted. it’s gonna be removed from the App Store. Wow.
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Response from developer

Dear Customer, Thank you for your feedback. We appreciate your positive remarks about how the app adds enjoyment to your driving experience. We are sorry to hear your concerns regarding the notification about the app’s availability. Your comments about this change have been noted. If you require further assistance, please contact our support team.

google mapsからの共有不可

以前は出来ていたgoogle mapsからナビへの位置情報送信・共有ができなくなり使い勝手が低下しました。無償アプリとはいえ、安くない車の一部なので品質担保をしっかりしてください。
(追記) アカウント設定→Googleマップサービスの同意で、同意・取り消しを何度かやったら治りました。いずれにせよ作り込みが甘いです。

iOS26.1で使えない

起動後の画面のままログインすらできなくなりました。凄く便利なアプリなので、迅速なアップデートをお願いします。

Appleマップ酷すぎ

システムがマップベースになったことで非常に使いにくくなった。マップアプリでヒットする名称もこのアプリではヒットしないことが多い。結局住所をコピぺして郵便番号を消す作業が必要。

Google Mapに戻ることを切に願います。

走行軌跡が消える

前回のバージョンアップから。今回アップデートしても修正されず。バグだらけ。ダメだこりゃ。

Not restoring data at all

When the app is working , it is working fine. But when it is time to change your phone, this app falls apart. First of all, you can only log in to the app from one device, so it automatically logs me out of my old device. Then, upon log in, it always try to restore my data from the back up, which is of course a great idea, but if only it works! The restore stops at 25%, even when I’m on fast internet connection (more than 300 Mbps download and close to 100 Mbps upload, so definitely not an issue with internet connection). If I cancel it, it goes back asking me to log in. So it’s a never ending cycle. In the end I gave up, besides, I know from experience all my rewards points would have been reset anyway (have reached Gold level at the old device, but from experience, any reset or issue with the app always reset the reward points and level, so what’s the point?).

This is the most non functional app ever in my experience. I’m in IT so I’m very tech savvy and I’ve built many applications, they all works, unlike this one. Can’t even reach the team who built this app for support. The app support button just goes to Audi’s website.
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Response from developer

Dear Customer, We sincerely apologize for the issues you’ve encountered during the device transition and the data restoration process. Your feedback is invaluable to us, and we understand how frustrating this situation must be. We are actively working to improve the app's functionality and support options. Your concerns regarding the restoration process and reward points have been noted, and we will pass this information to our development team for further investigation.

Réponse à un développeur

Data plug / Audi Connect après effacement et nouveau téléchargement, l’appli fonctionne, merci pour votre aide. Cordialement

Response from developer

Cher client, nous sommes heureux d'apprendre que le dysfonctionnement est à présent réglé. Cordialement, Audi Developer Team.

データが消えた

アプリから突然ログアウトされていたので、ログインし直しました。しかし、コツコツ貯めてきたデータがすべて消えてしまっていました…。改善を強く望みます。

Correction

la température d’huile est souvent bloquée à 3003 degrés …
Par contre ça me pose de nouvelles question: quelle est la bonne température d’huile ? En conduite soutenue j’ai eu parfois 600 degrés. Normal ?

Response from developer

Cher Client, nous vous remercions d’avoir pris le temps de partager votre avis 5 étoiles. Vos commentaires sont tès appréciés. Nous sommes heureux que vous soyez satisfait de notre application. Vos commentaires nous motive à améliorer nos services, afin de dépasser vos attentes à l’avenir. Cordialement, votre équipe Audi France.

Utilisation impossible

Impossible de se connecter depuis la mise à jour avec mon iphone8. J’ai acheté ce dataplug il y a un an car je le trouvais utile.
Et maintenant on me dit que tout va s’arrêter et qu’on ne peut rien faire!!!!!

Not optimised for e-from

Been using this app for more than a year now initially on a Diesel A3. Worked really well giving good information about fuel costs etc. However I now have the Hybrid e-tron model and it doesn’t have the ability to record charge cycles and costs which would be very useful.

Response from developer

Dear Customer, Thank you for your review. We apologize that our app did not meet the expectations as we always try to improve our services. For any issues, please contact us via the contact details, which you can find in the "Help & Contact" section for further assistance. Kind regards, your Audi Developer Team

3.5.3でトラブル解消されました

3.5.3のアップデートで、iOS18にした後の、勝手にログアウトされる現象は解消されました。
アップデートによる不安定さ以外は面白いし、便利なアプリだと思います。

iOS18では勝手にログアウト

運転後は勝手にログアウト、記録残らない

Broken App

App is broken like all the other reviews. Worked for 30 days only then an update was pushed and now it cannot hold connection for longer than 5mins. App closes and you have to relogin. I have lost so many trips and points. I have also logged 2 support requests via the app with no response. Dissapointing!

Please fix!
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