Awesome audio quality
Nicky
Scammers
Brilliant app
Great app
Smooth and Easy
has a variety of titles
Good App
Good!!
Great Listening Tool
Works great
Buyer BEWARE
I signed up, redeemed my free audiobook credit, and cancelled my subscription to avoid being charged after the trial. Pretty standard practice, right?
**WRONG!** The moment I cancelled, they took away the audiobook I'd already redeemed!
Here's the kicker: Their cancellation confirmation explicitly states:
**“Any audiobooks redeemed by a subscription credit will remain available in your account.”**
Apparently, that doesn't apply to free-trial credits, but they conveniently leave that detail out!
When I contacted customer service, rather than acknowledging their misleading and contradictory messaging, they simply repeated their policy and defended their position. **ZERO accountability.**
I understand companies have terms and conditions, but if cancelling immediately forfeits your audiobook, MAKE THAT CLEAR! Don't advertise a 30-day free trial and send contradictory emails.
I wasn't asking to keep a free audiobook forever. I simply wanted to enjoy the 30-day trial I signed up for without risking an automatic charge.
**Misleading advertising, terrible customer service, and absolutely no accountability.** What should have been a positive introduction to their service has ensured I'll never become a paying customer.
**Buyer beware!**

