Can’t cancel my subscription
Response from developer
Hello! There is a free version available, but it does come with ads. Thank you for the compliment about the AI! If you need any further assistance, feel free to ask.
Awful
App and I purchased 30 generations only for it not to show up the generations I purchased. PayPal shows that they took it out of my account though. When I tried to go to customer support it wouldn’t work. The link is broken and goes nowhere. Ugh. What a waste of money. If I could give it zero stars I would.
Response from developer
I'm sorry to hear about your experience. We understand how frustrating this situation can be. Please don't hesitate to reach out to us at contact@mwm.io for assistance. We're here to help you resolve this issue. Thank you for your patience! Hannah
This app is a scam
Daddy chill
Be aware
Response from developer
Hello! We're truly sorry to hear about your experience. We understand how frustrating it can be to lose your coins after canceling your subscription. Please reach out to our support team at support-bananai@mwm-apps.com, and they will be able to assist you further with this issue. Thank you for your understanding! Hannah
I don’t think it’s enough free generations
Response from developer
Hi :) Thank you for your kind feedback! We understand your point about free generations. We work daily to find the best balance, offering free features while subscriptions give us the resources to keep improving the app. Your suggestion is valuable and we will consider it! Have a great evening too. Best, Mau
Worst app ever
Response from developer
Hi :) As you made your purchase through the Store, payment information is managed by the Appstore. You must know that: according to Apple policies, if you signed up for a trial subscription and don't wish to continue, you should cancel it at least 24 hours before the trial period ends. Apple's billing policy requires cancellation within this timeframe. Here is an article published by Apple Support on this topic: https://support.apple.com/en-us/118428 If you have any further suggestions or issues, please feel free to reach out to the App store's support team. You can also contact us by email and we will make a commercial gesture within the possibilities available to us. Best regards, Mau
Scam
Everyone is a Scam Now Days
Response from developer
Hi ! Thanks for letting us know about it. Sorry it happened. Can you send a video of the issue: support-bananai@mwm-apps.com so we can have a better understanding of the situation. We'll investigate it. Please update your review if you need further assistance. Thanks, best Mau
Amazing App!
Terrible app worst ever
Response from developer
Hi, We’re really sorry to hear about your experience — this is definitely not the experience we want our users to have. It sounds like you may have encountered a technical issue, especially if the app was closing when you tried to access the Help section. We sincerely apologize for the frustration this caused. Regarding the refund, please note that subscription payments are processed directly by the App Store. Refund requests must be submitted through them, as we don’t have direct control over those transactions. If you’re open to it, please feel free to contact us at support-bananai@mwm-apps.com We’d be happy to assist you further and offer you a complimentary promo code as a goodwill gesture. Thank you for bringing this to our attention, and we appreciate your understanding.
Crashes after paid
Response from developer
Hi :) Thanks for letting us know about it. Sorry it happened. Can you send a video of the issue: support-bananai@mwm-apps.com - so we can have a better understanding of the situation. We'll investigate it. Please update your review if you need further assistance. Thanks, Best, Mau
Dear Bananai
Response from developer
Hi :) Thanks for letting us know about it. Sorry it happened. Can you send a video of the issue: support-bananai@mwm-apps.com- so we can have a better understanding of the situation. We'll investigate it. Please update your review if you need further assistance. Thanks, best Mau
