App is unusable
The app is terrible. The tabs don’t load, on each tab press it asks me to login. I’ve reinstalled it several times with no effect. Hope to see some improvements or I’m cancelling my subscription.
Bad app at first glance
I couldn’t login for the first time downloading and using the app
News articles not available in app
No point in having an app that you still need to go to the website to get news articles.
Terrible app
This is absolutely the worst digital magazine app I’ve ever seen. Horrendous UX and navigation, lack of offline, image scaling issues. It’s sad as the industry content is excellent. If your future goes digital then the current app will see the end of AA. Time to choose and alternative or integrate into other e-pub solutions.
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Absolutely useless app.
I have not been able to access my account since February 2022, hate this maz lost my money!!!!
Lack of customer service and customer support
Lack of customer service and customer support from long time reader and lost all my downloaded purchases.
Useless app and woeful support
The app doesn't work and support staff are not interested in resolving the issue, that's when they bother to even respond to support requests.
Cancelled my subscription.
Cancelled my subscription.
A must read for all aviators - and those who want to become an aviator
Comprehensive articles on all facets of aviation.
Very informative
Very readable
Backed up by great photography
Will be great reading for the amateur to the professional
Very informative
Very readable
Backed up by great photography
Will be great reading for the amateur to the professional
Very, very bad
Download failures and crashes make for one of the most unpleasant experiences on the internet today. I switched to a combined digital/ print subscription to avoid this app as much as possible. There isn’t a zero or you’d be getting it.
Australian Aviation
IPad app works well.
Second rate app
Very clunky, crashes often and limited notifications of change, if I didn’t love planes I wouldn’t have this app in a million years.
Does not work
Does not load data
Clunky
. App is clunky takes a long time to refresh,l expect apps to be smooth. Plus, the login process is too long. Magazine and content are great though.
To whom it may concern
Once this was a great magazine. Well worth reading. Something happen a year or two ago. Now a complete waste of time and money. Barry
Content is good - app is woeful
Title says it all, the actual content is good, but app is terrible. It seems you need to close the app and re-open it when wanting to read another edition of the magazine. I just can’t seem to work out how to get back to my library of downloaded editions after I have selected one edition to read. From what I can see, after selecting and reading that chosen edition. I need to fully exit the app and then re-open it to select another edition.
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Hopeless
Subscribed as of Xmas 2019. Sub was doubled up so paid twice for a print sub with digital. Finally received an email from ‘Anna’ months later saying it would be sorted. Nothing.
In the meantime I am unable to open the digital magazine although I do get the emails constantly. The new ownership and its change to bi monthly has been a major disappointment.
Chris Robinson
In the meantime I am unable to open the digital magazine although I do get the emails constantly. The new ownership and its change to bi monthly has been a major disappointment.
Chris Robinson
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Ripped off
I subscribed to the magazine. I got one magazine then they said they are doing quarterly magazines but I could access things on this app and it says you need to buy them.
Feedback
Excellent coverage of the industry
Useless
Have paid my subscription but the app doesn’t give access to any magazines.
Australian Aviation
App is poor. Continuous download problems with every new issue of the magazine.
