インストールしたら突然課金
Response from developer
ご不快な思いをさせてしまい、誠に申し訳ございません。ご心配をおかけしたことを重く受け止めています。当アプリのサブスクリプションは、ユーザーによる確認・承認なしに開始されることはありません。ご不明な点やお支払いについてご確認になりたい場合は、アプリ内のお問い合わせ窓口からご連絡ください。状況を確認し、できる限り早くサポートさせていただきます。
間違って課金した。
Response from developer
ご意見をお寄せいただき、誠にありがとうございます。この度はご不便をおかけしましたことを深欠お詫び申し上げます。 we are committed to providing... 私たちは常に、安全で信頼性が高く、使いやすい認証サービスの提供に努めております。もしご利用中にご不明な点や問題がございましたら、お気軽にカスタマーサポートまでお問い合わせください。真摯に対応し、解決策をご案内させていただきます。お客様のご理解とご協力に感謝申し上げます。今後ともより良い体験をお届けできるよう、改善に努めてまいります。
ない
Response from developer
ご不快な思いをさせてしまい、誠に申し訳ございません。ご心配をおかけしたことを重く受け止めています。当アプリのサブスクリプションは、ユーザーによる確認・承認なしに開始されることはありません。ご不明な点やお支払いについてご確認になりたい場合は、アプリ内のお問い合わせ窓口からご連絡ください。状況を確認し、できる限り早くサポートさせていただきます。
Logging in is difficult
Response from developer
Thank you for sharing your feedback regarding our Authenticator app. We sincerely apologize for any inconvenience caused. Our goal is to provide a secure, reliable, and easy-to-use authentication service for our users.Your feedback is important to us and helps improve our products and services. If you wish, please contact our customer support team directly. We will be happy to help you better understand the issue and provide a solution.Thank you for your understanding and cooperation. We will continue working hard to deliver a better user experience for you.
訳がわからん
Response from developer
このたびはご不快な思いをさせてしまい、誠に申し訳ございません。当社はApple Storeのサブスクリプションシステムを利用しており、ご利用はすべて任意となっております。すべての請求およびお支払いはApple Storeを通じて処理されます。ご不明な点やサブスクリプションの解約などにつきましては、Apple Storeまたは当社サポートまでお問い合わせください。
Tricky
Response from developer
We sincerely apologize for the unpleasant experience you had. We use the Apple Store's subscription system, and subscription is entirely voluntary. All billing and payments are processed through the Apple Store. If you have any questions, including canceling your subscription, you can contact the Apple Store or us.
詐欺
Response from developer
この度はご不快な思いをさせてしまい、誠に申し訳ございませんでした。弊社はApple Storeのサブスクリプションシステムを利用しており、サブスクリプションは完全に任意です。請求および支払いはすべてApple Storeを通じて処理されます。サブスクリプションの解約を含め、ご質問がございましたら、Apple Storeまたは弊社までお問い合わせください。
誤って課金
うっかりした自分が悪いと思いますが、誘導された感があり残念です。
Response from developer
この度はご不快な思いをさせてしまい、誠に申し訳ございませんでした。弊社はApple Storeのサブスクリプションシステムを利用しており、サブスクリプションは完全に任意です。請求および支払いはすべてApple Storeを通じて処理されます。サブスクリプションの解約を含め、ご質問がございましたら、Apple Storeまたは弊社までお問い合わせください。
WORST
Response from developer
Thank you for sharing your feedback on our authenticator application. We sincerely apologize for any inconvenience this may have caused. Our goal is to provide users with a secure, reliable, and easy-to-use authentication service. Your feedback is crucial to us and helps us improve our products and services. If you would like, please contact our customer service team directly. We will be happy to answer your questions and provide solutions. Thank you for your understanding and cooperation. We will continue to strive to provide you with a better user experience.
Unclear instructions
Response from developer
Thank you for sharing your feedback about our Authenticator app. We are sorry to hear that you had an unsatisfactory experience during use. Our goal is to provide users with a safe, reliable and easy-to-use verification service. Your feedback is very important to us and we will take it seriously to help us improve our products and services. If you wish, you are welcome to contact our customer support team directly so that we can understand your issue in more detail and provide a solution. Thank you for your understanding and support, and we look forward to the opportunity to provide you with a better experience
Refund
Response from developer
Thank you for sharing your feedback on our authenticator application. We sincerely apologize for any unpleasant experience you may have had. Our goal is to provide users with a secure, reliable, and easy-to-use authentication service. Your feedback is very important to us, and we will take it seriously and strive to improve our products and services. If you would like, please feel free to contact our customer service team directly so that we can understand your problem in more detail and provide a solution. Thank you for your understanding and support; we look forward to the opportunity to provide you with a better experience.
Proofpoint
Adding email addresses
Response from developer
Thanks for your feedback! We understand it can be confusing at first. Please check our in-app guide or contact our support team, and we’ll be happy to help you get started. app@inislab.com
Interesting
Response from developer
Thank you for sharing your feedback about our Authenticator app. We are deeply sorry for the unpleasant experience you had during use. Our goal is to provide users with a safe, reliable and easy-to-use authentication service. Your feedback is very important to us and we will take it seriously to help us improve our products and services. We generally respond to customer emails within 24 hours, there will be delays on weekends, please feel free to contact us, we will definitely serve you wholeheartedly.
Twitch
ranuka ranuka
Response from developer
Thank you so much for your feedback and support! Your feedback means a lot to us and motivates us to keep improving. If you have any questions or suggestions, please feel free to email us. Thank you again for being our valued user!
Tanvir Gmail
Van Chevy
Bad
Response from developer
We are sorry for the bad experience you have had. We adopt the Apple Store subscription system. All settlements and payments are made at the Apple Store. If you have any questions, including refunds, you can contact the Apple Store and us.
Scam!!!
Response from developer
Thank you for sharing your feedback about our Authenticator app. We sincerely apologize for the inconvenience you experienced. Our goal is to provide users with a secure, reliable, and easy-to-use authentication service. Your feedback is important to us and will help us improve our products and services. If you prefer, please contact our customer service team directly. We would be happy to better understand your issue and provide you with a solution. Thank you for your understanding and cooperation. We will continue to work hard to provide you with a better experience.
